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Lawton Kia - Service Center

Lawton, OK

4.6
1,755 Reviews

1,755 Reviews of Lawton Kia - Service Center

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August 13, 2024

Friendly staff! Everyone was helpful and resolved any issues/questions I had! Shuttle service was absolutely great! Definitely will be coming back if my car ever nee More

by jeremiah.robles03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Lawton Kia responded

Thank you, Jeremiah! We’re glad to hear that our friendly staff and shuttle service made a positive impression. We look forward to seeing you again if you need any future service. Thanks for your kind words!

August 13, 2024

great service and staff are very helpful and friendly Shout out to Darren and Vicenzo More

by cw130063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Lawton Kia responded

Thank you for the feedback! We're delighted to hear that Darren and Vicenzo provided great service. We appreciate your kind words and look forward to assisting you again!

August 12, 2024

I took my car in for an oil change and mount two tires and it took close to 3 hours that was not first time it happened. It happened a few services ago and I didn't say anything. I have been a returning c More

by SAMUEL.VINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback, Samuel. I’m sorry to hear about the extended wait time and lack of communication regarding your service. We value your loyalty and regret that your recent experiences haven’t met your expectations. Please reach out to us directly so we can address these issues and improve our service for you in the future.

Aug 28, 2024 -

SAMUEL.VINCE responded

I recently took a road trip an hour from where I live and on the way back I had a blowout on the front passenger tire the inside tread was wore out. I took my car to Hibdon tires to check my alignment and the alignment was completely out front and back had Kia informed me of this I would have purchased two new tires for the front and would have got a car alignment before my road trip avoiding a blowout which could have caused a serious accident. I did purchase two new tires after Hibdon tires showed me what was going on with my car. Information I did not receive after my service at Kia was completed

August 12, 2024

Great time and a good service. Helpful and knowledgeable, no complaints at this time,plan on returning More

by tobyhoatson300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Lawton Kia responded

Thanks for the feedback, Toby! I’m glad to hear you had a positive experience and found the service helpful and knowledgeable. We look forward to seeing you again!

August 08, 2024

Great! I love my new car! Thanks for helping me achieve the best payment possible! More

by kynsigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Lawton Kia responded

Thank you! We're so glad to hear you love your new car and that we could help you get the best payment. Enjoy every mile!

August 08, 2024

I’ve chosen Lawton Kia as my service provider because they are closer to where I live. However, I do NOT appreciate all the additional services offers every single time I go there. As if normal services More

by arcticphleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback. We understand your concern about additional service offers. Our goal is to provide recommendations that help keep your vehicle in tip-top shape based on its service history. We appreciate your input and will work to ensure our service suggestions are relevant and considerate. If you have any further concerns, please let us know.

August 07, 2024

Dealership is great, but I didn't need all services performed the day I had work. More

by ajblevins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Lawton Kia responded

Thank you for your feedback! We're glad you had a great experience overall and appreciate your input about the services. We'll make sure to be more mindful of your needs next time.

August 06, 2024

Had the wash my car and torn some of the weather striping on the right back window More

by timothyfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan
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Aug 26, 2024 -

Lawton Kia responded

Thank you for letting us know, Timothy. I’m sorry to hear about the damage to your vehicle. Please contact me directly at 580-771-3275 so we can address this issue and find a resolution. We appreciate your patience and look forward to speaking with you. -Amanda Luttrell

August 06, 2024

I travel a lot and it is always good to see friendly faces and people willing to get your service completed asap! More

by Cherish-unlimited1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Lawton Kia responded

Thank you! We're glad to hear you appreciate our friendly service and quick turnaround. Safe travels, and we look forward to assisting you again!

August 06, 2024

Bought my car at Sooner Kia in norman, have had trouble with them since then. Lawton Kia got me right in & fixed up with what i needed within a day of contacting them. Lawton Kia will be my home dealership More

by pitrepreslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Lawton Kia responded

Thank you for sharing your experience! We’re so glad we could help you out and get everything sorted quickly. Welcome to the Lawton KIA family—we're honored to be your new home dealership!

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