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Lawton Kia - Service Center

Lawton, OK

4.6
1,755 Reviews

1,755 Reviews of Lawton Kia - Service Center

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August 20, 2024

I take my KIA to the service center regularly and have not been disappointed with the service and interaction with the service department! Kudos to them for making me feel confident in the care I receive. More

by KEIKISASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Lawton Kia responded

Thank you for your great feedback! We’re delighted to hear that you’ve consistently been satisfied with our service and the care you receive. Your confidence in our team means a lot to us. We look forward to continuing to serve you!

August 20, 2024

Lawton Kia is a great dealership to do business with, I would definitely recommend them to anyone in the market for a vehicle or service. More

by STEPHANIE.MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Lawton Kia responded

Thank you, Stephanie! We’re delighted to hear you had a great experience with us. Your recommendation means a lot!

August 19, 2024

The lack of rental cars was disappointing. Initial check in was smooth and service dept reps were friendly. Car was warrantied and happy with the results. More

by AFH87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you for your feedback. We’re glad to hear you were pleased with the service and results, but we apologize for the inconvenience regarding rental car availability. We appreciate your comments and will work to improve this aspect of our service.

August 19, 2024

Not happy at all with the service department. I spent $2700 and the problem with my vehicle is still unsolved. They didn't test drive it before or after the first diagnosis. Then said it was the More

by TKlaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

I’m really sorry to hear about your experience. It sounds like there were significant issues with the service provided. Please reach out to us directly so we can address this matter and work towards a resolution. Your satisfaction is very important to us.

August 18, 2024

Very friendly and excellent work done. Very happy with the service and professional. I appreciate it More

by jessica.ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you, Jessica! We're glad to hear you were happy with the friendly and professional service. We appreciate your feedback and look forward to serving you again!

August 17, 2024

They were fast and efficient. Plus they washed and vacuumed my car. I left happy. More

by lytle.janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you, Janie! We're glad to hear you were happy with the fast and efficient service, and that we took extra care with your car. We appreciate your feedback!

August 17, 2024

Everyone was extremely helpful and nice. Everything was explained perfectly and my car was back on the road quicly. More

by JOHNSON8506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you for your feedback, Johnson8506! We're glad to hear that our team was helpful and that your car was quickly back on the road. We appreciate your kind words and look forward to assisting you again!

August 16, 2024

Service was great. Everyone was friendly and helpful. I would recommend this dealership to others More

by chrissy.hatton78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you, Chrissy! We're delighted to hear you had a great experience with our team. Your recommendation means a lot to us, and we appreciate your feedback!

August 13, 2024

Always reliable service. No hard sell on. Extras. Car wash included with the oil change. More

by okie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lawton Kia responded

Thank you for your feedback! We’re glad to hear you appreciate our reliable service and no-pressure approach. It’s great to know you enjoyed the car wash with your oil change. We look forward to serving you again!

August 13, 2024

Everyone seemed friendly. Quote for oil change was incorrect. Free vacuum job looked very free. More

by ballgamin@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback. We're sorry to hear about the issues with the oil change quote and the vacuum service. We strive for accuracy and quality, and we apologize for falling short. P We appreciate your understanding and hope to provide a better experience in the future.

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