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Lawton Kia - Service Center

Lawton, OK

4.6
1,757 Reviews

1,757 Reviews of Lawton Kia - Service Center

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January 05, 2025

They were all helpful and had great service. I got in same day as well. More

by nakishahorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lawton Kia responded

Thank you, nakishahorne! We're so glad to hear you had a great experience and were able to get in the same day. We appreciate your feedback!

January 04, 2025

Very professional and courteous service department would highly recommend. Service was done in a timely manner More

by daj61264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lawton Kia responded

Thank you, daj61264! We're glad to hear you had a professional and timely experience with our service department. Your recommendation means a lot to us!

January 03, 2025

The service at Kia is excellent, I have now purchased 2 car’s from you guys and couldn’t be happier with both the car and the sales team. Keep up the great job! More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Lawton Kia responded

Thank you for your loyalty and kind words! We're thrilled you're happy with both your cars and our sales team. We'll keep up the great work for amazing customers like you! 🚗✨

January 02, 2025

Made my appointment for 3:30-called to confirm. Then Texted moments later informing me of early closure. I was at work and 3:30 was the only time I would be able to bring it in. They came and got t More

by lindseymc2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Lawton Kia responded

Thank you for sharing your feedback. We sincerely apologize for the inconvenience and understand how frustrating this situation must have been. We’re grateful for your patience and will work to ensure smoother experiences in the future.

January 02, 2025

Everything was good to go your staff always exceeds expectations. Deb always takes care of me she is a true professional. More

by PATTYJO0625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're so glad to hear Deb continues to take great care of you. We truly appreciate your kind words and look forward to serving you again! 😊

January 01, 2025

We didn't expect to have to pay for the service when it was told at the time of purchase of the new car that oil changes would be free. This is a disappointment with Kia and the expectation we had with the More

by TOBYPARKER1243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 07, 2025 -

Lawton Kia responded

Toby, I apologize for the inconvenience. We strive to ensure clear communication, and we regret that your expectations weren’t met. Please reach out to me directly at 580-771-3275 , so I can look into this matter further. Thank you, Amanda Luttrell -Service Manager

January 01, 2025

This was my first time going there. They were exceptional. I will definitely go there again. More

by adriane007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lawton Kia responded

Thank you for your kind words, Adriane! We're so happy to hear you had an exceptional first experience with us. We look forward to welcoming you back next time! 😊🚗

January 01, 2025

Friendly, attentive service. Went beyond my expectations. Would recommend to everyone. Thank you thank you. More

by Mgriff42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Lawton Kia responded

Thank you so much for your kind words! We're thrilled to hear we exceeded your expectations. Your recommendation means a lot to us—thank you! 😊🚗

December 29, 2024

Took less than an hour to get car serviced. Deborah kicked it off and kept me updated as time went by. More

by eaglesdad17
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Dec 30, 2024 -

Lawton Kia responded

Thank you, Eaglesdad17! We’re glad to hear the service was quick and that Deborah kept you updated throughout. We appreciate your feedback and look forward to serving you again! 😊

December 28, 2024

They were very helpful, attentive and fixed the problems the other dealership in Wichita Falls, Texas caused. We will be using Lawton Kia from now on for all our dealership needs. More

by BakerMama84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Lawton Kia responded

Thank you, BakerMama84! We're so glad we could help resolve the issues and provide the service you deserve. We’re honored to have earned your trust and look forward to assisting you with all your future needs! 😊🚗

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