Lawton Kia

The service department here is awesome Barbra and Miguel always take great care of me always take great care of me More

Lawton Kia service department was the best very nice a friendly and made sure all my needs were meet definitely a great experience. friendly and made sure all my needs were meet definitely a great experience. More

We had our first oil changed after buying a new Kia Sportage, four months ago, no problem, but they said our alignment was out, BS, went there yesterday to get oil changed for the second time not to vo Sportage, four months ago, no problem, but they said our alignment was out, BS, went there yesterday to get oil changed for the second time not to void the warranty and they said our alignment was out again., we had only 8,000 miles and drive under normal conditions, either have Kia recall the 2022 or their just trying to scam their customers, they also wanted to charge us $29.00 to have our battery cables cleaned, I’ve been a mechanic for over 40 years, I checked the battery cables, they are in excellent condition. Was not a happy camper when we left More

Service advisor Barbara told us the car would be ready Monday evening even though the car part wasn’t in at 230 pm. Showed up at 530 to pick up the car and Barbara wasn’t there went home sick and didn’t t Monday evening even though the car part wasn’t in at 230 pm. Showed up at 530 to pick up the car and Barbara wasn’t there went home sick and didn’t tell the other service advisor to give an update at the end of the day. More

Always upfront and honest about everything when it comes to your vehicle. They definitely get you taken care eod to your vehicle. They definitely get you taken care eod More

The things I need done were completed in a timely manner and the customer service was very good and I would refer any and everyone to Kia. and the customer service was very good and I would refer any and everyone to Kia. More

Appointment was initially booked for a service and complaint of engine noise. Later called back to explain that the engine was consuming large amounts of oil with no evidence of leak. Also informed se complaint of engine noise. Later called back to explain that the engine was consuming large amounts of oil with no evidence of leak. Also informed service writer that the fog lights had not been connected following A/C repairs at previous Appointment. A note was even left in the drop box with the keys explaining these issues. We were contacted and told they found no problem with the engine and topped off the oil. We were sent an estimate for a list of items needing "immediate attention" which included a refrigerant service! The A/C was just done 6 weeks ago! They had also neglected to do the scheduled PM service or fix the fog lights. They said they would do both things immediately. When the vehicle was picked up we realized after leaving the dealership that the fog lights STILL had not been connected. Poor service. Too concerned about making money on unnecessary service items to actually take care of customer concerns or complete work properly. More

Always trying to sale item's when getting oil changed. At first we did the tire rotation, but they never did the rotation, but charged for it. Then was told I had to get added items to make sure I didn't At first we did the tire rotation, but they never did the rotation, but charged for it. Then was told I had to get added items to make sure I didn't lose my warranty. Needless to say, husband bring car to dealership now. More

We have no appointment just walk in for a oil change and was out in about one hour. Great Job! was out in about one hour. Great Job! More

Extremely professional and friendly. Offered many options to the service. Barbra and Tonya were super helpful. Offered many options to the service. Barbra and Tonya were super helpful. More