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Laurel BMW of Westmont
Westmont, IL
944 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 944 reviews
January 08, 2022
Great place to purchase, no hassle, no lies. I called and was able to find what I wanted in a vehicle and customer service the same day. Chris and the whole team provided me all the information I needed and was able to find what I wanted in a vehicle and customer service the same day. Chris and the whole team provided me all the information I needed and did not try to sell me anything I did not want or need. Love my new car! Definitely will keep going back to Laurel BMW of Westmont for any future business. More
by Ashley.c10
Employees Worked With
Christopher Cole, Joe Komendanchik, Sydney Thorp
December 28, 2021
Never have a problem when I bring my car in for service. I’m always provided with a list of the necessary maintenance required to keep my vehicle running efficiently. I’m always provided with a list of the necessary maintenance required to keep my vehicle running efficiently. More
by camilledimo
Employees Worked With
James Randall
December 22, 2021
Good customer service, care and concern Was.able to find Good customer service, care and concern Was.able to find what fit my needs from price point to type of vehicle Good customer service, care and concern Was.able to find what fit my needs from price point to type of vehicle More
by Smb5683
Employees Worked With
John Jason Anderson
December 17, 2021
Your service keeps me coming back. I have great appreciation for the whole department and especially Jay Buis. He is very professional, super knowledgeable and keeps me well informed. my relatio appreciation for the whole department and especially Jay Buis. He is very professional, super knowledgeable and keeps me well informed. my relationship with him and of course Jeff Abbas, keeps me coming back, and encouraging friends and family to buy and get serviced by your folks. More
by j.kapolas
Employees Worked With
Jay Buis, Sydney Thorp
December 16, 2021
Laurel BMW has consistently provided the best service in any dealership I have dealt with. They are honest, efficient and knowledgeable. A class act. any dealership I have dealt with. They are honest, efficient and knowledgeable. A class act. More
by tamy.ann
Employees Worked With
Steve, Jason, Jay, Omar & Mark, Sydney Thorp
December 16, 2021
Worst service people. Would never go there but it is the closest dealer for me. They never communicate with you about wait time, never give you a loaner, and always come up with things that are wrong with closest dealer for me. They never communicate with you about wait time, never give you a loaner, and always come up with things that are wrong with your car. I had a small nail in one of my tires and they wanted to change all 4 tires!!! I took it to 3 other TIRE stores and they said my tires were still fine and just fixed the one with the nail. Cannot believe how a BMW dealer can cheat people like that. My experience this time for an emissions recall service was horrible. Was promised 2 hours and it took 4, not only that but they did not even communicate the time or anything with me so had to have my husband drive me there and they told me 20 minutes so I waited but it was more like 45 minutes. Very rude salespeople and bad customer service. More
by Temi
Employees Worked With
Jay
