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Laurel BMW of Westmont
Westmont, IL
1,032 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,032 reviews
September 18, 2026
They are wonderful! From General Manager Jason, to Service Director Justin, to the Techs, everyone, literally everyone there is the nicest person you can meet! From General Manager Jason, to Service Director Justin, to the Techs, everyone, literally everyone there is the nicest person you can meet! More
by Gian
Employees Worked With
Justin
September 17, 2026
I was impressed with Jason (John Anderson), our salesman. He was knowledgeable and helped me with the BMW app and helped to explain features of the car. He took the time to explain the operation of the veh He was knowledgeable and helped me with the BMW app and helped to explain features of the car. He took the time to explain the operation of the vehicle to make certain we understood how to properly operate the vehicle. I appreciate the professionalism. I also had the opportunity to observe everyone and the dealership appears well organized and efficient. More
by Same
Employees Worked With
Jason (John) Andersen
September 03, 2026
Dissappointing experience buying a car here. There was a consistent lack of attention to detail throughout the process: * Called **4 days ahead** to schedule a test drive and was told the car There was a consistent lack of attention to detail throughout the process: * Called **4 days ahead** to schedule a test drive and was told the car would be ready. Arrived to find the interior still extremely dirty. * Returned **the next day to purchase** and discovered they were still inspecting and cleaning the car. It became very clear afterward that the preparation and inspection had been rushed to complete the sale. * Finance sent me home **without any of my purchase paperwork** in the folder. I’ve spent 2+ days calling just to get my own documents and only made progress after escalating to a sales manager. * Some staff have been helpful **after escalation**, but basic parts of buying a car should not require repeatedly involving management. For a purchase this significant, especially from a BMW dealership, I expected much better preparation, organization, and attention to detail. More
by blah
Employees Worked With
Naeem, Dave, Paul
August 21, 2026
Service is consistently excellent and professional. They take great care of my vehicle and get the job done right the first time. I’ve been extremely satisfied with their service department. They take great care of my vehicle and get the job done right the first time. I’ve been extremely satisfied with their service department. More
by Mario312
Employees Worked With
Rafael C
August 07, 2026
Dealer unreliable and untrustworthy. They refuse to follow guidelines and protocol within the manufacturer. They are bias and I wouldn't personally give these people a quarter. They refuse to follow guidelines and protocol within the manufacturer. They are bias and I wouldn't personally give these people a quarter. More
by Meek
Employees Worked With
All employees at dealer
August 06, 2026
I was never treated so disrespectful. No one acknowledged me when I entered and after over 5 minutes I had to ask for help from salesperson. . I have bought high end cars and never been No one acknowledged me when I entered and after over 5 minutes I had to ask for help from salesperson. . I have bought high end cars and never been ignored like I was. I am a woman and would have bought if treated respectfully. I have owned several high end cars including a X7M and never felt less respected. Very disappointing experience!!! More
by Nona.coari
Employees Worked With
He never gave his name
