Larry H. Miller Volkswagen Lakewood

Check engine light They were very helpful to diagnose and fix my check engine light, cylinder springs, but failed to tell me the vacuum pump was not working correctly. A They were very helpful to diagnose and fix my check engine light, cylinder springs, but failed to tell me the vacuum pump was not working correctly. As a result, I had to bring the car in for a second time in 2 days. They were very helpful to fix the vacuum pump but, I feel that it was unreasonable for them to charge me $400 to fix it when they did not bring it up the first time I brought it in. If they told me the first time, I would have gladly paid for it to be fix. But since they failed to bring it to me attention the first time, I feel like there should have been a discount or not have to pay for it at all. More

Buying experience Recently purchased new Volkswagen from Larry Miller VW. Great experience with both salesperson (Eric Vergirth) and the sales manger Jason Villa. Bot Recently purchased new Volkswagen from Larry Miller VW. Great experience with both salesperson (Eric Vergirth) and the sales manger Jason Villa. Both were a pleasure to deal with....no heavy sales tactics or tricks....great price and customer service. Can't beat the price with Miller VW (volume dealer) and the buying experience was excellent. If you need a new VW...see Eric or Jason. More

Tiguan2014 I feel I made a good choice of an automobile. I really was surprised how the guys at Larry H Miller VW, took their time with me to help me make the ri I feel I made a good choice of an automobile. I really was surprised how the guys at Larry H Miller VW, took their time with me to help me make the right decision. I had a Nissian Frontier Crew cab. I bought in 2000, it was a 2001, 2 wheel drive in back . I was soul owner, till the day I bought my Tiguan. It was 14.5 years old. I cried when I walked away, but I knew I made the right decision, since I was in a state with lots of snow. Thank you for spending time with me. More

Tony is awesome, and so is my new Jetta! Definitely work with Tony if you have the chance. He even came in on his day off to deal with my last minute questions and hesitations. It was my firs Definitely work with Tony if you have the chance. He even came in on his day off to deal with my last minute questions and hesitations. It was my first time leasing a car by myself, and the whole experience was super smooth and easy. More

Ignition switch. Unable to insert key. Great experience. I was just passing through Denver when problem occurred at a stop for breakfast. Towed to nearest VW dealer, which happened to be La Great experience. I was just passing through Denver when problem occurred at a stop for breakfast. Towed to nearest VW dealer, which happened to be Larry Miller. Diagnosed problem quickly. Received quote for price and time to have new ignition switch programmed at VW. Issued me a new Passat as loaner car so I could continue on to my intended destination; a 3-hour drive away. Three business days later, received phone call that part was received and car would be ready next day around noon. It was ready a little early. Payment and return of loaner car complete. I was back on the road. More

my golf tdi I actually loved coming to you guys! Everybody was great, the staff was so friendly, and I would definitely recommend you to anybody looking for a new I actually loved coming to you guys! Everybody was great, the staff was so friendly, and I would definitely recommend you to anybody looking for a new or used car! More

The whole process felt very genuine and trustworthy I shopped around multiple dealerships with my grandfather who has helped shop for cars with my family dozens of times and knows the process of how dea I shopped around multiple dealerships with my grandfather who has helped shop for cars with my family dozens of times and knows the process of how dealerships work. He's VERY critical and believes dealerships try to rip you off and have all of these hidden fees so I was worried coming into the store that day because I wanted the Jetta. He instantly liked Jeff and told me that he was one of the best employees he's worked with at a dealership, which is a big part of the reason we ended up leasing the Jetta. If my grandpa doesn't like the dealer or if something sounds "fishy" as he would say then he automatically will leave and go to another dealership. So that fact that the sale that day was so smooth shows how great this dealership was and how genuine Jeff came off as. I couldn't have asked for a better salesperson to work with, especially being with my grandfather. Everything was fantastic there! More

Friendly Folks Eric went out of his way to help us find the right car for our needs. We were torn between the Passat and Jetta. Eric gladly took us on multiple, so Eric went out of his way to help us find the right car for our needs. We were torn between the Passat and Jetta. Eric gladly took us on multiple, somewhat lengthy test drives, answered comparison questions, and candidly shared pricing information (incentives for remaining 2014s over against new 2015s ended up making the difference). Every dealer nowadays wants to tack on a series of "extras." Eric presented these to us, but without the artificial pressure some sales folks apply. With a little haggling, we arrived at a fair price for our trade in, and got a great deal on our new TDI Jetta. Finally, when it came to signing papers, Josh was similarly friendly and helpful. Both he and Eric stayed late on a Saturday night to wrap up everything (we initiated the test drives, etc., just a couple hours before they closed). Really decent folks; really good car buying experience! More

No Pressure Cindy was awesome, she had the answers to all our questions but at no point did she try to pressure us into anything. I would definitely recommend her Cindy was awesome, she had the answers to all our questions but at no point did she try to pressure us into anything. I would definitely recommend her. More

Great buying experience I went to purchase a VW Beetle and that is exactly what I did. The staff did not try to persuade me to look at a different or higher priced model. T I went to purchase a VW Beetle and that is exactly what I did. The staff did not try to persuade me to look at a different or higher priced model. The staff I worked with gave their undivided attention from beginning to end, about 6 hours. No pressure, no impatient staff. A truly seamless transaction and experience. More