Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,046 Reviews of Larry H. Miller Volkswagen Lakewood
Bad start to the day. After a bad experience at another dealership Scott went about and beyond to get me in to my Focus ST. Thank you very much Scott. After a bad experience at another dealership Scott went about and beyond to get me in to my Focus ST. Thank you very much Scott. More
2017 Jetta We had a bad experience with another dealership where our other cars' lease ran well over our monthly budget at signing (Which has since caused a lot We had a bad experience with another dealership where our other cars' lease ran well over our monthly budget at signing (Which has since caused a lot of financial stress). We came in to Larry Miller VW with an extremely firm monthly budget. Alex worked VERY hard to keep us on budget (And we only ran over by $1.44-can't complain about that!). There was no pressure at signing to add to the lease agreement (And thus blow the budget completely out of the water) This was a GREAT experience, and we love the Jetta! More
New Sales Manager displayed unethical behavior Sales Managers displayed unethical behavior. I agreed with Salesperson that a new 2017 Golf SportWagon SEL will be brought in from a dealer in Boulder Sales Managers displayed unethical behavior. I agreed with Salesperson that a new 2017 Golf SportWagon SEL will be brought in from a dealer in Boulder to LM VW to test drive since they didn't have this particular model at their dealership. On my way to LM VW, I called to make sure that vehicle will be there as promised. Salesperson stated no, but he could show me a different vehicle (with lesser equipment) and put me under contract (without seeing the car I requested???). The Salesmanager Gary called me back, apologized and we agreed that the car will be there the next day. We confirmed a firm price for the vehicle - $26,229.00 minus $1000 for loyalty customer = $25,229.00. He agreed, twice. The next day I'm at LM VW, first I'm waiting for 15 minutes before the Salesperson is available to test drive the vehicle with me, then the price is verbally confirmed once more. Then the New Car Sales Manager Tony prints off the purchase order stating a price of $27,000.00. His explanation for the price increase of almost $2000 is that I'm buying the car in cash and won't finance. After questioning this price increase, Tony advised me "to just relax and give him a minute". After speaking to other dealership, my feeling that this is shady practice, was confirmed numerous times by various people in the industry. More
VW GOLF ALLTRACK I came in quickly to buy a new AllTrack and told Cindy I needed to be out the door by 7pm. She was excellent and made a lot happen in less than 2 hour I came in quickly to buy a new AllTrack and told Cindy I needed to be out the door by 7pm. She was excellent and made a lot happen in less than 2 hours. More
2017 VW Tiguan! I had the pleasure of working with Colin, who was incredibly patient with me in this whole process. He was knowledgable on all the cars I had question I had the pleasure of working with Colin, who was incredibly patient with me in this whole process. He was knowledgable on all the cars I had questions about and was there from beginning to end. He truly made my experience wonderful. Tony was also a part of my experience and helped figure out all the numbers in order to stick within my budget. Eric was the final part of my experience and made the paperwork painless and effortless. I would also like to thank the people who cleaned and detailed my car while I was signing the paperwork- I didn't get the chance to get their names, but they did a wonderful job and I want them to be acknowledged as well. I am now the very proud owner of a brand new 2017 VW Tiguan and couldn't be more happy with my purchase. Thank you to everyone who helped me lease my first car. I am truly grateful for all the help and kindness I received at Larry H. Miller VW! More
Amazing Sales Team I love working with Cindy and this time Leif joined in and helped with the deal. Both Sales consultants were absolutely AMAZING!! They got me into a b I love working with Cindy and this time Leif joined in and helped with the deal. Both Sales consultants were absolutely AMAZING!! They got me into a brand new 2017 Passat and I love it. Jason did a great job starting the deal, Tony was amazing putting all the numbers together and Eric did a quick and wonderful job finishing the deal. Thank you to the team at Larry H. Miller VW!!!! More
Broken switch replaced The staff at Larry Miller VW Lakewood are always very helpful and polite. I called because my remote mirror movement switch broke and I was within a t The staff at Larry Miller VW Lakewood are always very helpful and polite. I called because my remote mirror movement switch broke and I was within a thousand miles of my warranty expiring. Service advisor Joseph Tataranowic was very helpful in checking to make sure the service was covered by warranty and also checked on availability and time the service would take. I had my Tiguan back the same day. Great staff and service makes your shop a winner. Thank you! More
Helpful, proffessional, and timely!! I was only in Colorado on vacation for the week and came into some car issues. Shawn not only heard me out on my needs and wants for a new vehicle but I was only in Colorado on vacation for the week and came into some car issues. Shawn not only heard me out on my needs and wants for a new vehicle but really gave me professional advice on which one would be the best investment! As well I was out of there within hours and it felt good to leave knowing I was taken care of states away from home!! More
Great People and Awesome Vehicles! Rafael sold me a 2017 Tiguan! I love it so much! My previous car overheated on me and they had me back on the road in no time! Tony and Eric helped me Rafael sold me a 2017 Tiguan! I love it so much! My previous car overheated on me and they had me back on the road in no time! Tony and Eric helped me in my situation and made sure I am fully protected now. Rafael and Tony answered all questions respectfully and helped me find a great vehicle I can enjoy in the city for work and in the mountains for snowboarding season. They all made me so happy and feel secure knowing I got my car from LHM! More
Great experience, love my new Alltrack! I like these guys. We had a strong negotiation on both sides and throughout the entire thing they were professional and respectful. I came in lookin I like these guys. We had a strong negotiation on both sides and throughout the entire thing they were professional and respectful. I came in looking for a new Alltrack and I stopped by at a time where Cindy had to hand me off to Jeff mid-visit and then I finished up the discussion on a following day with Gary. Totally seamless to work the deal through all of them. We finalized our agreement over the phone and they had all the paperwork ready for me when I arrived 45 minutes later. Pretty quick to get out the door once that was completed, thank you. More