Larry H. Miller Volkswagen Lakewood

Buying a car from Canada I bought a car from LMVH being in Canada, just looking at the webpage. They had exactly what I wanted - VW Sportwagen TDI, 6 speed, silver. Overall e I bought a car from LMVH being in Canada, just looking at the webpage. They had exactly what I wanted - VW Sportwagen TDI, 6 speed, silver. Overall experience was fantastic: from initial phone call and follow up with Jeremy, many emails, price negotiation with the help of Gary, dealing with additional paperwork and financials with Eric to picking the car up at the dealership Saturday, September 16, 2017. Jeremy even picked me and my son (I followed his recommendation to make a road trip out of it) when we flew in from Toronto, Canada. Throughout entire process I had a piece of mind knowing I was dealing with professionals. Fantastic experience overall! More

Tiquon Jeremy was excellent to work with and made the experience of new car buying not overwhelming. Very informed and provided me with excellent service. Jeremy was excellent to work with and made the experience of new car buying not overwhelming. Very informed and provided me with excellent service. Thank you More

Buying Tiguean Had complicated trade in and they worked it out. Everything was just as they said no surprises. Would recommend. this dealership very friendly no pres Had complicated trade in and they worked it out. Everything was just as they said no surprises. Would recommend. this dealership very friendly no pressure. More

love it It's a place where you feel comfortable to know that your car its taking care off and in no time that counts really good team work. It's a place where you feel comfortable to know that your car its taking care off and in no time that counts really good team work. More

Another Satisfied Repeat Customer This is our second (or third if you count our first two-car deal) transaction with LHMVW, and we were again blown away by their honesty, fair dealing, This is our second (or third if you count our first two-car deal) transaction with LHMVW, and we were again blown away by their honesty, fair dealing, no-pressure conversation, and respect and value of our time (tough to handle a two-year old and 4-month old while car shopping). Tony and Tyler were wonderful to work with, and we drove away with some great new wheels - th Mrs. loves her new whip! Looking forward to upgrading from my Passat in our next dealing. More

Quick, quality work! Great staff, very quick and efficient in their work! They were able to get me in same day when I needed the work done. Thanks! Great staff, very quick and efficient in their work! They were able to get me in same day when I needed the work done. Thanks! More

Thank you I came into the dealership with a particular vehicle in mind. Colin and Gary were able to get me into the vehicle within my budget. Contact with the I came into the dealership with a particular vehicle in mind. Colin and Gary were able to get me into the vehicle within my budget. Contact with the dealership post sale has been great as well. Thanks gentlemen! More

Bad situation turned around. I am writing to recognize Larry H Miller VW for superb service during a very difficult situation. The story is long but to sum it up my daughter’s veh I am writing to recognize Larry H Miller VW for superb service during a very difficult situation. The story is long but to sum it up my daughter’s vehicle had a blown motor that was past warranty so no assistance from VW USA. At first, I thought there was going to be a real problem and I sent a pretty “hot” email to Jason Villa, the GM of LHM VW. He called me within 10 minutes and immediately made me feel like there would be a solution. He listened and empathized and offered to help. My family met with him the next morning and he gave us several options that seriously lessened the blow of the blown motor. Jason was able to help with incentives and picked a vehicle with repaired hail damage that he was able to discount a little more. Bottom line, he considered our past poor experience and got my daughter into a safe vehicle she really likes and can afford. The entire team at Larry H Miller VW has been extremely professional, friendly and most importantly – helpful. Shout out to Andy and Sal in service and Brock in sales. Jason has an excellent team and that kind of positive attitude comes from the top. I have called Jason since with unrelated car questions because he knows a lot and I respect his opinion. Although there was no benefit to taking time with me he again offered to help. We appreciate the way we were treated and credit Jason with turning around a very bad situation and keeping a VW customer for life! Many thanks, Jeff More

Excellent service Had TDI emission mod completed. They did another outstanding recall at the same time. Travis warned me when I dropped it off that it might take unti Had TDI emission mod completed. They did another outstanding recall at the same time. Travis warned me when I dropped it off that it might take until the next day, and that he would call me in the afternoon to confirm pickup that afternoon or the next day. Another day was no issue for me since a free loaner was part of the emissions recall. Travis called in the afternoon as promised, and let me know that it would be completed the next day. I got a second follow up call the next morning to tell me that the repairs were complete. Pickup when I arrived took 5 minutes. Excellent customer service. I wasn't left wondering what was going on with my car, nor did I have to be the one that sought out the information. More

On the Road Again Our 2013 Passat dashboard lit up with those initials and icons than mean 'Take this problem to someone who knows what they're doing." It also suffered Our 2013 Passat dashboard lit up with those initials and icons than mean 'Take this problem to someone who knows what they're doing." It also suffered loss of power and unpredictable shifting. They told us to bring it in and they'd fix it. I had to leave it over night, but they drop off and pick up in a 10 mile radius, so I was able to make that work. When I picked up the car, it was much cleaner than I left it - and had been returned to it's responsive peppy self. More