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Larry H. Miller Volkswagen Lakewood
Lakewood, CO
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,042 Reviews of Larry H. Miller Volkswagen Lakewood
November 23, 2024
Here’s a polished review you can use: “I had an amazing experience working with Tyler when purchasing my new car! From the very beginning, his professionalism and genuine personality stood out. He amazing experience working with Tyler when purchasing my new car! From the very beginning, his professionalism and genuine personality stood out. He truly took the time to understand my needs and worked hard to find the perfect car for me. Tyler wasn’t just focused on making a sale—he was committed to making sure I was happy with my decision. He went above and beyond to ensure I got a great deal, explaining everything clearly and answering all my questions with patience and expertise. It’s rare to find someone in sales who genuinely cares about their customers, but Tyler is the real deal. If you’re looking for an stress-free car-buying experience with someone who’s knowledgeable, honest, and kind, Tyler is the person to see. I couldn’t be happier with my new car and the exceptional service I received!” More
by garywoodrome7
Employees Worked With
Tyler Deven
November 18, 2024
Great dealership with very helpful staff of professionals. Our sales associate, David Lax, was the most knowledgeable and friendly we’ve had in 20+ years. professionals. Our sales associate, David Lax, was the most knowledgeable and friendly we’ve had in 20+ years. More
by tomelliott118
Employees Worked With
David Lax
November 17, 2024
The car has been sitting in my garage for well over a year because it won’t pass an emission test or run correctly. Not happy with these guys. They sold me a vehicle that has been problematic since day year because it won’t pass an emission test or run correctly. Not happy with these guys. They sold me a vehicle that has been problematic since day one. It belonged to the owner's son, and from what I get from two of the employees, he pretty much dumped it off through the dealership. The car was turned into a race car basically, but I was told it had a little tune on the motor and it had been lowered, on the day I purchased it. I came to find out through their service department that almost every engine part was changed on the motor so that it would push big horsepower. And it had become so unreliable, the son had the dealership sell it through them. I had it towed down there two weeks ago, they told me they would work on it and we would start with a compression test. My budget was 12k so I paid $150 to get it down there and they charged me $185 for the compression test. After they did the compression test, the employee told me they would not work on the car because the owner's son had them do too many mods to it. Both employees also told me that they (Larry H. Miller VW), in their opinion, should not have sold that car to me and that they felt bad that I was stuck in this position. Had to have it towed back home for another $150 and here I am writing this review, unfortunately. I was willing to spend the 12k to get this car done and reliable but after the conversations with the two service guys and a few other shops in town, it's come to this.I try never to leave a negative review but I’m going to lose a little over $25,000 on this car and it’s really unfortunate. I guess it’s off to the Dealer Board to see what can be done. I will update with the results. More
by Lee
Employees Worked With
Sal Sierra
November 14, 2024
Great place for auto servicing on my Touareg. They get things done and keep me informed along the way. Looking to buy another fine VW product soon. They get things done and keep me informed along the way. Looking to buy another fine VW product soon. More
by Giles Poulson
Employees Worked With
Sal Sierra
November 09, 2024
This will be the 6th time I believe that I’ve bought this car in since purchasing it in January. It has continuously leaked anti-freeze causing the warning light to go on when it’s empty (literally every 5 o car in since purchasing it in January. It has continuously leaked anti-freeze causing the warning light to go on when it’s empty (literally every 5 or 6 weeks). The problem still has not been fixed with numerous days I’ve taken off work to bring it it- I even had to pay a service fee at one point even though I bought the extended warranty. My experience with Larry H. Miller at the moment has been nothing short or terrible and I will never recommend. More
by Letti
Employees Worked With
Sal Sierra
