Larry H. Miller Volkswagen Lakewood

Do not deal with this one. He lied to us and took advantage, sold us a vehicle with several bad seals, gaskets, and a crack in the transmission. So sad. advantage, sold us a vehicle with several bad seals, gaskets, and a crack in the transmission. So sad. More

Wonderful experience, as always I always purchase my new Volkswagens with Scott W, the sales manager. My salesman was Britton who was also great to work with. It was a simple process I always purchase my new Volkswagens with Scott W, the sales manager. My salesman was Britton who was also great to work with. It was a simple process and I got a great deal. I bought a 2020 Tiguan SEL and I absolutely love it and the deal I got. :) More

Poor Customer Service As I neared the end of my lease, I reached out to Larry H. Miller to start the process of looking for a new car, specifically looking for a Used TDI T As I neared the end of my lease, I reached out to Larry H. Miller to start the process of looking for a new car, specifically looking for a Used TDI Toureg from the emissions recall. I began working with a sales member who took my information and would keep me updated on when inventory would be available. I never heard from anyone for weeks and when I searched inventory on the website, I saw they had 2 of the exact vehicles I was looking for. I called everyday on the way home from work to speak with my sales rep and no one at the dealership answered my phone call for 5 days in a row. I finally got in touch with someone and had them leave a message for the sales manager but never heard back from him either. I tried voicemails and after multiple attempts spoke with the sales manager who told me he would email me with inventory details for a vehicle that was coming in that week but I'm still waiting for that email. the issues I had with Larry H Miller weren't caused by a specific employee, I had issues with everyone that I spoke too and the problem seem to be systemic. The icing on the cake was when I called on Friday to schedule a lease return appointment and the sales member agreed to 1PM on Saturday then called me Saturday morning to say that they are busy on Saturdays and I would have to reschedule, mind you, I live 3 hours outside of Denver and was 2/3 of the way into town. Overall I was extremely unimpressed with this dealership as a whole and would not recommend them to friends or family. More

Wonderful Zack was extremely helpful and helped me find the exact car I wanted and made sure I had the price I wanted when I left. He was also very polite and m Zack was extremely helpful and helped me find the exact car I wanted and made sure I had the price I wanted when I left. He was also very polite and made the car buying experience enjoyable. More

Willie is passionate about VW and literally has a family of them. He has awesome customer service which is why I go there! Thank you of them. He has awesome customer service which is why I go there! Thank you More

Great Deal on New Lease - A No Brainer!! My wife and I leased a 2020 Tiguan - we could not be happier about our experience and the deal we received. Seraj, Mickey and Britton really came thr My wife and I leased a 2020 Tiguan - we could not be happier about our experience and the deal we received. Seraj, Mickey and Britton really came through for us. Awesome!! Thank You! Joe and Rebecca More

Shy and Liam are two of the most humble and helpful client advisors that I have ever had the pleasure to deal with. They answered all my questions about the two vehicles that I purchased. .They didn't client advisors that I have ever had the pleasure to deal with. They answered all my questions about the two vehicles that I purchased. .They didn't use any kind of high pressure tactics that you might see at many other dealerships. I recommend seeing either of these true gentlemen for your purchase of your new or used Volkswagen. More

I bought my car new there 15 years ago. When Larry Miller took over, I didn’t know what to expect. But in the decade or so since then, I have interaxmcted with many different employees in the service depart took over, I didn’t know what to expect. But in the decade or so since then, I have interaxmcted with many different employees in the service department. I have always had a very good experience. This dealership cares about the quality of their service, and they are courteous and respectful. More

Above and Beyond Britton was great to work with! I work a lot of hours so I didn't have time to come to the dealership right away, so we emailed like 100 times to fig Britton was great to work with! I work a lot of hours so I didn't have time to come to the dealership right away, so we emailed like 100 times to figure out the best way for me to trade in my lease, which vehicle was right for me, and how to structure my financing. I asked a TON of questions, and he never got frustrated with me. He gave me at least 10 scenarios...and finally were able to put the deal together. All I had to do was come down to sign the paperwork and leave with my new car. Finance manager was easy to work with too..and they did everything they said they were going to do. I am extremely happy with my purchase and also the process. I would buy from Britton again and would recommend him to anybody who is looking to purchase a car. He thinks outside the box and always did what was right for me. More

Quick, easy, and fair We came in to buy a particular used Jetta and were treated well by everyone at the dealership. We got a fair price and dealt with honest sales people We came in to buy a particular used Jetta and were treated well by everyone at the dealership. We got a fair price and dealt with honest sales people who we felt were working with us and not against us. More