Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Volkswagen Lakewood
Lakewood, CO
1,117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,117 Reviews of Larry H. Miller Volkswagen Lakewood
January 13, 2024
Nice staff, great vehicles. Poor communication with customer. Was disappointed with communication and lost out on my original deal as a result Poor communication with customer. Was disappointed with communication and lost out on my original deal as a result More
by Will
Employees Worked With
Shyaan Bushehri, Tyler Deven
January 03, 2024
Great Experience! Everyone was very helpful & professional. From the salesperson to the finance person! Top Notch Dealership! Everyone was very helpful & professional. From the salesperson to the finance person! Top Notch Dealership! More
by Becky
Employees Worked With
Alex Young, Chelsee Madsen, Alec Vasquez
December 29, 2023
Dillon really went above and beyond creating a deal that both him and I were happy with. He also made sure the vehicle was in pristine condition upon pickup. Definitely recommend this dealership! both him and I were happy with. He also made sure the vehicle was in pristine condition upon pickup. Definitely recommend this dealership! More
by sdkelly89
Employees Worked With
Dillon Penner
December 28, 2023
Tyler was wonderful to work with. He listened to my concerns and requests and made sure they were all addressed. Once the Dealership gets settled into their new building and get He listened to my concerns and requests and made sure they were all addressed. Once the Dealership gets settled into their new building and gets some items it will be a happening place More
by ejblumer
Employees Worked With
Chelsee Madsen, Tyler Deven, Hunter Pasternack
December 26, 2023
Had the best experience with Tyler at Larry H. Miller. Tyler was so knowledgeable and helpful and I got everything I wanted in my Atlas! Miller. Tyler was so knowledgeable and helpful and I got everything I wanted in my Atlas! More
by Erin Barrett
Employees Worked With
Chelsee Madsen, Tyler Deven
December 19, 2023
If you take your car in for service, this guys will just recommend random repairs. Then they don't take notes of the work they did, so next time you come in, you'll get the same recommendations. My wife spe recommend random repairs. Then they don't take notes of the work they did, so next time you come in, you'll get the same recommendations. My wife spent the whole day at the dealership because the service dept didn't communicate, and through that experience we were able to confirm they treat women differently than men. Then try to sell unnecessary parts and service to women. I spoke with Brian the GM and he confirmed he sent his wife in to do a service and she had a similar experience. When they do a synthetic oil change, they tell you to come back in 5,000 miles, when it should be 10K miles. Super dishonest. Whenever I call to complain, they seem to have a new staff and blame the old guy that left. No accountability and we've definitely been overcharged for services we don't need. When it comes to billing, they just make up numbers. No transparency and totally dishonest. They ordered the wrong part for service, so they gave me a loaner car. The loaner car took an hour to get because they didn't know how to use their computer system. They had 4 people trying to use the system. It was nuts. More
by slarisey
Employees Worked With
Larry, Dana, Andrew Vigil, Sal Sierra, Alex Young, Shyaan Bushehri, Jay Mcadow
December 17, 2023
I had a very positive experience with Larry H Miller Volkswagen. I was buying the car sight unseen from out of state and Dillon in sales took great care of me organizing paperwork remotely and setting u Volkswagen. I was buying the car sight unseen from out of state and Dillon in sales took great care of me organizing paperwork remotely and setting up a time for me to come pick up the car (used 2021 ID.4). When I arrived, the car was just as described and they surprised me with a CPO certification which was not expected. Unfortunately, a few issues became known with the car during my test drive but the general manager Alex and sales manager Jay took very good care of me. They were completely transparent and honest during the entire deal and ensured that the vehicle was fixed properly. I cannot recommend this dealership enough. Great people work here and will make sure you are happy with whatever car you buy. More
by bgo2018
Employees Worked With
Alex Young, Jay Mcadow, Dillon Penner
October 25, 2023
Todd greeted us and assisted us as soon as we entered the dealership. He joined us on our test drive and answered our questions. He accommodated us during every step of the purchase transaction. Our satisfac dealership. He joined us on our test drive and answered our questions. He accommodated us during every step of the purchase transaction. Our satisfaction was very important to him. More
by psspnewman
Employees Worked With
Paul (in finance dept) 5 stars, Todd Nelson
