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Larry H. Miller Volkswagen Lakewood
Lakewood, CO
1,159 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,159 Reviews of Larry H. Miller Volkswagen Lakewood
June 16, 2025
I’ve been bringing my car to Larry H. Miller VW for routine checkups and oil changes about five times now, and they continue to impress me every visit. Today, Kat helped me out—she was fr Miller VW for routine checkups and oil changes about five times now, and they continue to impress me every visit. Today, Kat helped me out—she was friendly, professional, and made sure I understood everything clearly. One thing I really appreciate is the detailed video from the mechanic walking under my vehicle and pointing things out—it’s a level of transparency and trust you don’t get everywhere. The waiting room is clean and comfortable, with complimentary coffee drinks, water, and snacks that make the wait surprisingly pleasant. Highly recommend this team! More
by Stevo-Kenevo
Employees Worked With
Kat, Bradley Jones
June 14, 2025
Our sales person Tyler was super friendly and our whole buying experience felt natural and not like other places buying a car. If I need another car will go back. We felt valued, what could they do for us! buying experience felt natural and not like other places buying a car. If I need another car will go back. We felt valued, what could they do for us! More
by jamykins
Employees Worked With
Alex Young, Tyler Deven
June 12, 2025
Larry h Miller's service department is incredible. My car was throwing codes at me I thought it was never gonna be running smooth again but Ken worked with me and my technition was the best. Thankyou My car was throwing codes at me I thought it was never gonna be running smooth again but Ken worked with me and my technition was the best. Thankyou for all your help. Customer for life More
by Eric
Employees Worked With
Ken and don't know the name of the technition who seen my car several times who pin pointed the problem , Bradley Jones
June 11, 2025
Scheduled and appointment for an oil change 39. 99. From my email. Arrived for my oil change and was informed it was going to be 79.99. She asked for a screen shot. I did not have one. Went home mad 99. From my email. Arrived for my oil change and was informed it was going to be 79.99. She asked for a screen shot. I did not have one. Went home made 5 screenshots of the offer including expiration date. She said "this is a screen shot". The best she could do was 48.99. Having already driven 150 miles for two appointments. I paid the higher price. Then I asked to have nitrogen installed in my tires which I had paid for lifetime service. "We don't do that". This was kind of disappointing since I have all my cars serviced there.. so two trips and 200 miles I got my oil changed. I could have gone to mobile one 5 miles from home. I chose to be treated poorly by a dealer who I have history with. More
by Jj
Employees Worked With
Some young woman, Bradley Jones
June 10, 2025
I was a walk in, greeted with kindness and compassion. The communication was on point, and service was excellent. I appreciated the info for future appointments, including a heads up about breaks. 10/10. The communication was on point, and service was excellent. I appreciated the info for future appointments, including a heads up about breaks. 10/10. More
by Elizabeth.anne.blank
Employees Worked With
Jon, Bradley Jones
June 05, 2025
I went in to get my oil changed and tires aligned as all four had just been replaced. There was another yellow level repair made to my brakes, an air filter (which I did myself in ten minutes for at least $ four had just been replaced. There was another yellow level repair made to my brakes, an air filter (which I did myself in ten minutes for at least $80 less), and a last repair recommended but not required at that time. Two weeks later, my check engine light went on so I went back in. They said that two sensors needed to be replaced, but the parts had to be special ordered so I would have to come in the next week. The repair and parts were $1000. Less than a week later, my check engine light went on again. I was going out of town, so I was not able to get an appointment for two weeks, but I barely drove the car in the intervening time between my engine repair and next engine diagnostic. At the second engine diagnostic, they informed me that a different sensor had failed and in addition to that some other things that were supposedly on the verge of breaking and they recommended an alignment due to uneven tire wear that they had photos of. The total for all the repairs was $2000. All five repairs were marked as red level. When I asked why none of those repairs had been recommended when I was there literally two weeks ago and how the other sensor failed so quickly after the original repair, they had no answer. When I asked how I could possibly need an alignment when I had gotten an alignment there at absolute most 6 weeks ago immediately after replacing all four of my tires, they claimed that the recommendation was from 15 months ago, but apparently no one had double checked if the recommendation was still relevant even though they supposedly do the same multipoint inspection every time they do an engine diagnostic and that alignment recommendation did not come up at either of my original two engine repair appointments earlier in the month. Needless to say, I’ve gone to a different mechanic, Black Canyon Performance. They tend to be more expensive, but I’ve never been concerned that they weren’t paying attention to service records from themselves or that they were asking for a costly repair unnecessarily. More
by Paulina
Employees Worked With
I don’t remember anyone’s name
June 03, 2025
I would not hesitate to recommend LHM Volkswagen to family and friends! There wasn’t a person I felt with that was not outstanding. When the IDAero comes out I know where to go. family and friends! There wasn’t a person I felt with that was not outstanding. When the IDAero comes out I know where to go. More
by Matt
Employees Worked With
David Lax, Dillon Penner, Tyler Deven, Todd Nelson
June 01, 2025
A great experience! ! Tyler Deven is the man to see!! Thank you Tyler!! You made my 1st time buying experience very easy!!! Appreciate all you did for me!! ! Tyler Deven is the man to see!! Thank you Tyler!! You made my 1st time buying experience very easy!!! Appreciate all you did for me!! More
by slferg01
Employees Worked With
Tyler Deven
