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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.6
1,199 Reviews

8303 W. Colfax Avenue

Lakewood, CO

80214

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1,199 Reviews of Larry H. Miller Volkswagen Lakewood

August 29, 2025

The service department today was friendly, efficient, and completed the work as described. They informed me of recommended repairs and stayed in close communication on the status of my car. Thank you for a p More

by Michael.helmstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katarina Jones
August 29, 2025

Was my 30,000 mile service made an appointment and was in and out quickly. Was checked in friendly and promptly, as well as the tech personally coming to ask about a concern had and it was also dealt with Į More

by marphocor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer and Tech.
August 29, 2025

This dealership has performed very poorly both in sales but especially in the service department. When I finally went to a new dealership with existing VW, the techs were able to solve problems that stymi More

by Swn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Jones
Sep 07, 2025 -

Larry H. Miller Volkswagen Lakewood responded

I appreciate you taking the time to share your experience, Swn, and I’m genuinely sorry that our service fell short in both sales and technical areas. It's concerning to hear that important safety concerns were not adequately addressed—that’s never the kind of impression we want to leave. I’ll be looking further into this internally with our team to ensure these kinds of oversights don’t repeat. If we haven’t had a chance to discuss this directly yet, I welcome the opportunity to speak further and work through your concerns together. - Alex Young, General Manager, (303) 237-1311

August 28, 2025

David Lax was great - patient and truthful. Finance was easy and we liked the personal attention given, even up to the General Manager! More

by LORI and MICHEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Young, David Lax
August 27, 2025

Todd Nelson helped me to lease a new ID. 4 after I lost trust in a different Volkswagen dealership in Denver. I called them and the next day they had me in an ID. 4. I'm super grateful for t More

by ivanngarciadickerson
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
August 23, 2025

Pleasant experience with guidance of sales person- Tyler. Post sale he was extremely supportive as well. Went beyond closing the sale to meet my comfort level. More

by Calgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deven
August 22, 2025

2nd time I’ve brought it in for service and had to turn right back around because something is wrong. This time it has to get towed back. It’s a 2023 and shouldn’t have this happening. The answer I keep ge More

by lucindajayney
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kat
Aug 24, 2025 -

Larry H. Miller Volkswagen Lakewood responded

It’s completely understandable that you’re upset, especially after needing to bring your vehicle back multiple times for the same issue. When a brand-new vehicle needs to be towed in, that understandably shakes confidence, and I’m sorry this has been your experience. I know how frustrating it is to be told something minor is at fault when you know something deeper is going on. Thank you for pointing this out—we need to do better. If we haven’t already discussed this together, I’d really appreciate the chance to connect with you directly and see what we can do to turn things around. - Alex Young, General Manager, (303) 237-1311

August 21, 2025

There was an awesome promotional deal for an oil change so I brought my car in. I appreciated the thorough complimentary inspection that included a video that showed the issue they recommended repairing. S More

by Kayla S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin (service dept) Finn (technician)
August 19, 2025

Their service team is very good. Kat Jones kept me informed throughout the process. Even though the car needed more service than what it was brought in for, she and her team still g More

by M.j.decesaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Jones
August 19, 2025

Very timely and professional - I was able to make an appointment and get my car maintenance completed within the week. I was also offered transportation to and from the center. Many additional available More

by md1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones