
Larry H. Miller Volkswagen Lakewood
Lakewood, CO
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1,199 Reviews of Larry H. Miller Volkswagen Lakewood
The service department today was friendly, efficient, and completed the work as described. They informed me of recommended repairs and stayed in close communication on the status of my car. Thank you for a p completed the work as described. They informed me of recommended repairs and stayed in close communication on the status of my car. Thank you for a positive experience! More
Was my 30,000 mile service made an appointment and was in and out quickly. Was checked in friendly and promptly, as well as the tech personally coming to ask about a concern had and it was also dealt with Į and out quickly. Was checked in friendly and promptly, as well as the tech personally coming to ask about a concern had and it was also dealt with Į couldn't be happier. More
This dealership has performed very poorly both in sales but especially in the service department. When I finally went to a new dealership with existing VW, the techs were able to solve problems that stymi but especially in the service department. When I finally went to a new dealership with existing VW, the techs were able to solve problems that stymied the Larry Miller techs for YEARS. Larry Miller service ignored or minimized several safety concerns in the vehicle, which may also be a way to cover for less skilled technicians. More
David Lax was great - patient and truthful. Finance was easy and we liked the personal attention given, even up to the General Manager! Finance was easy and we liked the personal attention given, even up to the General Manager! More
Todd Nelson helped me to lease a new ID. 4 after I lost trust in a different Volkswagen dealership in Denver. I called them and the next day they had me in an ID. 4. I'm super grateful for t 4 after I lost trust in a different Volkswagen dealership in Denver. I called them and the next day they had me in an ID. 4. I'm super grateful for the time, effort, transparency, compassion, and consideration that everyone at Larry H. Miller Volkswagen. Todd and Matt were who we mainly worked with and I cannot recommend them enough. The truly made my first car leasing experience seamless. I really really appreciate them, especially after being burned by a different dealership. More
Pleasant experience with guidance of sales person- Tyler. Post sale he was extremely supportive as well. Went beyond closing the sale to meet my comfort level. Post sale he was extremely supportive as well. Went beyond closing the sale to meet my comfort level. More
2nd time I’ve brought it in for service and had to turn right back around because something is wrong. This time it has to get towed back. It’s a 2023 and shouldn’t have this happening. The answer I keep ge right back around because something is wrong. This time it has to get towed back. It’s a 2023 and shouldn’t have this happening. The answer I keep getting is there is dirt underneath & on the tires. More
There was an awesome promotional deal for an oil change so I brought my car in. I appreciated the thorough complimentary inspection that included a video that showed the issue they recommended repairing. S so I brought my car in. I appreciated the thorough complimentary inspection that included a video that showed the issue they recommended repairing. Staff were knowledgeable and friendly. No one was pushy trying to get me to get more work done than I wanted today. I have always been told to avoid dealerships for maintenance because they can be overpriced. I don't feel like that is the case here. I have been bringing my car here for a couple of years now and always compare quotes for repairs. They are on par with other local shops and the quality work and service I receive here are top notch! More
Their service team is very good. Kat Jones kept me informed throughout the process. Even though the car needed more service than what it was brought in for, she and her team still g Kat Jones kept me informed throughout the process. Even though the car needed more service than what it was brought in for, she and her team still got me out on schedule. Pleasure to work with More
Very timely and professional - I was able to make an appointment and get my car maintenance completed within the week. I was also offered transportation to and from the center. Many additional available appointment and get my car maintenance completed within the week. I was also offered transportation to and from the center. Many additional available services and repairs were noted and recommended, but I was able to opt in or out of the repairs easily with an online portal. Overall, great service! More