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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.5
1,011 Reviews
Call Dealership (720) 907-0927
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8303 W. Colfax Avenue

Lakewood, CO

80214

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1,011 Reviews of Larry H. Miller Volkswagen Lakewood

August 04, 2024

Jon took great care of me during my visit. He took time to address all my concerns, and made me feel wecome. More

by davnhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Cocchiaro
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August 03, 2024

Their remodeled service center was worth the wait! Excellent service people who go the extra mile for their customers. More

by dianewilde3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
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August 01, 2024

As usual, Larry H Miller VW dealership has done it again. Friendly, efficient and a comfortable place to wait for your car as it is being serviced. Sal is awesome! Thank you! More

by TTAUVALAAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
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July 30, 2024

What a wonderful dealer. Friendly and easy to do business with. Down to earth people who want to help. It was a great experience! More

by socnorb777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsee Madsen, Jay Mcadow, Tyler Deven
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July 27, 2024

I can’t say enough about Tyler and how fantastic he is to work with More

by rstoeklen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deven
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July 27, 2024

Every time I’ve come to this dealer I’ve been treated amazingly. I highly recommend having your vehicle serviced More

by Bryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Cocchiaro
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July 24, 2024

Would have liked it if they would have given me the best offer right away rather than playing the back and forth game for 2 hours. More

by Bernie54spindle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsee Madsen, Dillon Penner
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July 24, 2024

Katarina was amazing super professional customer service and thoughtful assistance during my scheduled maintenance visit More

by Gthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katrina
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July 22, 2024

Two stars for the new check in and waiting area with decent coffee. However it took three hours for a basic oil change. When I asked about the delay the advisor said that they are not actual appointment More

by Ejonesn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katalina Jones
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Jul 26, 2024 -

Larry H. Miller Volkswagen Lakewood responded

Thank you for speaking to me last night Eric, clearly we missed the mark and we failed. As we talked last night, I think we found many opportunities within our facility, and we will take that conversation to great lengths. As I spoke to you on the phone, I refunded your oil change as we did not earn your business or the right to charge you. Thank you for your feedback and hopefully we can earn your business and time soon. - Luis Rios, Service Manager, (303) 205-6227

Jul 26, 2024 -

Ejonesn1 responded

Thanks Luis, I hope the feedback helps. I wasn't looking for a refund, but understand and appreciate the gesture. Let me know if you get to the bottom of the timing chain recommendations. Eric

July 21, 2024

Super friendly service team. I drove 45 minutes to go to this specific dealership based on previous customer service. They take good care of their customers and definitely di More

by ehorwitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
Report | Print
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