Larry H. Miller Volkswagen Lakewood

I was very pleased with the service that I received at this dealership. They are right around the corner from my house so it was very convenient when I first moved into town. The first visit to the store this dealership. They are right around the corner from my house so it was very convenient when I first moved into town. The first visit to the store in 2011 was a little disappointing. The service lounge was dark and uninviting. My wait wasn't bad but I wasn't thrilled with the surroundings. They offered a great deal on an oil change package that I couldn't refuse which brought me back in last month (May). Wow! The place a total face-lift! The service drive was incredible and the customer lounge was completely different. Leather bound sofas, huge LED TV, and free coffee. I was very impressed with the changes and then equally impressed with the service. I needed to replace my tires and they showed a price comparison to local wholesale shops like Costco. It was great! I didn't have to wait long before they offered me a loaner car and off I went. There are obviously some good things happening at this dealership. This is the first time I have ever used an online service to give a review and I thought they deserved a good one. I was truly impressed and didn't see any indication of what was already posted here. More

I dread the car buying experience and this dealership made it easy. Cindy Oursler was our sales lady. She has to be fairly new in the business because her product knowledge wasn't top notch but she defin made it easy. Cindy Oursler was our sales lady. She has to be fairly new in the business because her product knowledge wasn't top notch but she definitely put in the effort to answer any questions she couldn't answer. We bought one of the new Passats and absolutely LOVE the car! The management staff at the dealership was very accomodating and the General Manager even introduced himself and thanked us for visiting the store before we bought. That impressed me! The negotiation went smooth and we left the dealership feeling great about everything.If that wasn't enough, several days later we got a tin of cookies in the mail that were delicious! It's a great feeling to have a car dealership and it's employees display that they care about their clients. I had a clear mask and tint installed about 3 days after the sale and they supplied me loaner car at no expense and then filled my car with gas again. Cindy asked for us to refer our friends and family, which is the least we can do for the service we received. My wife suggested writing a review and here I am. If you're looking for more than just a great price, then this dealership will surprise you. I am actually looking forward to first service. When I was introduced to the Service Manager, he actually offered my daughter a free dance lesson at his wife's dance studio. Everyone we met was genuinely concerned for our well-being and experience. Can't say enough good things about this store. Thanks! More

INCREDIBLE DEALERSHIP!!! I shopped three VW stores in the Denver market and truly feel this one was light-years ahead of the game. Even though it's an older facility, the staff, management and customer servi Denver market and truly feel this one was light-years ahead of the game. Even though it's an older facility, the staff, management and customer service is outstanding. I left the store with the vehicle I wanted at a great price. I am very happy with my VW and will continue to do business with this store again... More

Larry Miller VW is superior! I'm having a hard time believing how honest this dealership is, gave me everything I asked for and then more. I have purchased a lot of vehicles over the years and my expe believing how honest this dealership is, gave me everything I asked for and then more. I have purchased a lot of vehicles over the years and my experience here was something special. Friendly, easy to make a deal with at a very low price. NO high pressure here. More