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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.5
1,010 Reviews

8303 W. Colfax Avenue

Lakewood, CO

80214

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1,010 Reviews of Larry H. Miller Volkswagen Lakewood

August 24, 2024

People are nice, Katalina and Sal are the best people at the service desk - kind, understanding, and patient, while also not making you feel like an idiot, especially as a lady visiting the dealership :) More

by Zara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katalina - Service Desk , Sal Sierra
August 23, 2024

Was quoted a price and 2hrs later it went up 150. 00 Problem with car unresolved. Done with LMVW❗️ More

by Minalow88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Sierra
Aug 31, 2024 -

Larry H. Miller Volkswagen Lakewood responded

Minalow88, we sincerely apologize for the frustration caused by the price increase and unresolved issues with your car. This experience falls far short of the standard we aim to uphold. We appreciate your feedback and would like to discuss this further to find a resolution. If you haven't already, please reach out to us directly so we can work towards making this right. Thank you for bringing this to our attention. - Alex Young, General Manager, (303) 237-1311

August 22, 2024

On time and did the services they said they would do. Car was also washed when I picked it up. Good service. More

by david.mara.warren
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kazimer
August 21, 2024

Patient and communicative service from sales, detailing team, and finance. David and Chelsee offered top rate support and follow-up. More

by Buyer082024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Detailing team, Chelsee Madsen, David Lax
August 15, 2024

Everyone was very kind and respectful! They were able to get me in to service in a timely manner! Kept me informed on the progress. They didn’t try and sell me extra services. The waiting More

by Lauraletmanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Kazimer
August 15, 2024

Easy buying atmosphere. Very knowledgeable salesperson. I felt comfortable with the entire experience. Thank you More

by Dorossa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lax, Dillon Penner, Tyler Deven
August 13, 2024

Service was done on time and at the estimated price. Friendly service personnel and pleasant office space. More

by Warren Day
Recommend Dealer
Yes
Employees Worked With
Tracy Matthew’s
August 12, 2024

Had an extra appointment today because the mechanic didn’t properly install the oil plug drain. While we are grateful it wasn’t anything worse than that, it was an inconvenience and I had to take off w More

by shaunas25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
Aug 18, 2024 -

Larry H. Miller Volkswagen Lakewood responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Alex Young, General Manager, (303) 237-1311

August 12, 2024

Amazing experience at larry h miller with Cher and her sales team was a very fast ans easy experience More

by Brian k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cher, David Lax, Dillon Penner, Tyler Deven, Jesus Robledo, Alec Vasquez
Aug 12, 2024 -

Brian k responded

Very pleased with my purchase

August 11, 2024

Service department was outstanding! They always get our car in fast, give us a detailed description of services needed, allow us to select services we want to perform and they get the j More

by Mariap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Sierra
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