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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

November 19, 2019

I've been here multiple times as I purchased an oil package. Told me they would check the pressure in my spare tire twice since my sensor was going off. Turns out that I have no spare tire. What were t More

by Annoyed
Recommend Dealer
No
Employees Worked With
Alan Weeks
Nov 19, 2019 -

Larry H. Miller Toyota Murray responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative service experience at our dealership. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Levi Johnson, Service Manager, (801) 264-3885

November 19, 2019

Poor quality from service department I've been taking my 2013 Tundra to have the oil changed regularly. Unfortunately during this visit they did not properly seal the gasket and it leake More

by cush_21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure
Nov 19, 2019 -

Larry H. Miller Toyota Murray responded

Hello there, thank you for taking the time to leave a review. I apologize on behalf of my team for the inconvenience you faced after your recent service visit. If there’s anything else we could have done to make this right, besides taking care of your gasket after the fact I hope you’ll let me or my team know. Thank you again for your patience. - Levi Johnson, Service Manager, (801) 264-3885

November 18, 2019

Slow and non caring. I had to look for a sales man. Then he tired to tell me what vehicle I wanted. Process was way to long and a lot of information withheld until after t More

by none
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Levi Johnson, Service Manager, (801) 264-3885

November 17, 2019

They were great drove in with expired plates and maintenance light on In an hour I was out. Tyler even put my registration sticker on my plate. More

by Ennis1689
Recommend Dealer
Yes
Employees Worked With
Tyler Ahn
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Kasey Webster, General Manager

November 17, 2019

Love this dealership. I like how you can book appointments online. I purchased my Toyota Tacoma here and get all my service done here. Staff is always friendly and knowledgeable and they have a n More

by barbara
Recommend Dealer
Yes
Employees Worked With
Craig
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for choosing our dealership, Barbara! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Kasey Webster, General Manager

November 17, 2019

Great service and Quality Work! It's always a pleasure doing business with Cody. He is courteous and makes sure that you are happy with the work that has been done. More

by Sandy
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Kasey Webster, General Manager

November 17, 2019

ROMIT did a fantastic job in dealing with all my concerns and assured me that he would be there in the future to help me. More

by Sterlingbuildersllc17
Recommend Dealer
Yes
Employees Worked With
Romit, Kasey Webster
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Kasey Webster, General Manager

November 17, 2019

Larry H. Miller has been a great experience to work with, they care, they work, & they value the CUSTOMER. If you don’t like something, they will go out of their way in order to truly make you a happy custom More

by rudy_131@rocketmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter - 5 Stars, Mehdi Ahmadian, Mitch Mahas
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

November 16, 2019

Kyler Laird service tech is the best there is. He’s the one who keeps me a loyal customer! He knows Toyota’s and is honest. More

by Tundra Joe
Recommend Dealer
Yes
Employees Worked With
Kyler Laird.
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kasey Webster, General Manager

November 16, 2019

Larry Miller has been great. Got there early this time for my car maintenance and they were fast this time. Friendly and helpful. I usually have to wait over 2 hours but this time only 1. More

by Postie
Recommend Dealer
Yes
Employees Worked With
Mehdi Ahmadian
Nov 18, 2019 -

Larry H. Miller Toyota Murray responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Kasey Webster, General Manager

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