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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

October 07, 2022

Zeke did a good job communicating with me, was very helpful and did a good job getting my vehicle repaired. Much appreciated. More

by Skupferman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke Rojas
Oct 07, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Kasey Webster, General Manager

October 04, 2022

To get an appointment it takes 2-3 weeks, then a simple change of oil change took about 2 hrs + even when the agent told me 30 mins to 1 1/2 hrs.. need to improve the system More

by Rpherrera87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christin
Oct 05, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for reaching out! We appreciate the positive rating, and we would love to speak with you if there is any way we can assist you. Thank you for choosing our dealership, and we hope to work with you in the future. - Kasey Webster, General Manager

October 04, 2022

The service is nowhere what it was in years past. Don’t think the service rep knew her job. More

by papayas_flora0s
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christine
Oct 07, 2022 -

Larry H. Miller Toyota Murray responded

Hello, thank you for reaching out. I would appreciate learning some more details about your visit so I may more effectively offer my assistance. Please reach out to me at your earliest convenience, I look forward to working with you. - Kasey Webster, General Manager, 801-222-4400

September 29, 2022

Waited too long for the oil change. 2 hours is way to long. It was an 8:00 appointment More

by pshicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 30, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! Please reach out if you would like to discuss your visit. - Kasey Webster, General Manager

September 27, 2022

This Toyota dealership has amazing service. . James is very helpful. The facilities are very clean More

by Jerrysoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James in Service
Sep 28, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

September 27, 2022

Provided great service and everyone was fun and pleasant to interact with! Thank you much!! More

by Connect4.max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Sep 27, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else. - Kasey Webster, General Manager

September 16, 2022

I love the service I receive at Larry H Miller Toyota in Murray Utah! Marion Beagley is my service representative; he always does a great job for me, and makes me feel welcome and appreciated as a customer More

by Cassie Badowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion Beagley
Sep 16, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide the repairs your vehicle needed. Come back again soon if there's anything we can assist you with. - Kasey Webster, General Manager

September 16, 2022

Good customer service. I think Marvin salesman needs a promotion. He is always so customer focused. More

by N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
Sep 16, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve. We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

September 15, 2022

Zeke was great to work with! She found that I still had one more free service from my service plan. The service was speedy and I was in and out in less than an hour. More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeke
Sep 16, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future. - Kasey Webster, General Manager

September 14, 2022

My service advisor never once talked to me about my vehicle. In the past I was informed about everything found in the inspection, even simple things like your tread depth is looking good. I miss the da More

by dontknowjackaboutcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Espinoza
Sep 16, 2022 -

Larry H. Miller Toyota Murray responded

Thank you for taking the time to leave this review. I can assure you that whether or not the contact you receive is in person or over text messages that the service your vehicle receives is the same, no need to worry about driving your vehicle. I would love to speak with you about your visit to learn what we can do to improve the process going forward. Please reach out to me directly, I look forward to speaking with you. - Kasey Webster, General Manager, 801-222-4400

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