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Larry H. Miller Toyota Murray

Murray, UT

4.0
943 Reviews

5650 S. State Street

Murray, UT

84107

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943 Reviews of Larry H. Miller Toyota Murray

January 15, 2020

Great service as always. Great staff always helpful and caring. They treat me right every single time I come in. Love bring my vehicle for service More

by J
Recommend Dealer
Yes
Employees Worked With
John Rasmussen , Kasey Webster
Jan 16, 2020 -

Larry H. Miller Toyota Murray responded

Thanks for the great positive review, J! Come back again soon if there's anything we can assist you with. - Kasey Webster, General Manager

January 15, 2020

Brought 2020 Tacoma in for first (5000 mile) service. Check in process was kind of a cluster. Did not feel welcome. Once I was able to pull vehicle in and sit down with service writer, instant improvemen More

by ksdblack
Recommend Dealer
No
Employees Worked With
Do not recall name of service writer
Jan 15, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your feedback. It’s disheartening to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your visit in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Levi Johnson, Service Manager, (801) 264-3885

January 14, 2020

Good Service, Friendly Staff I bring my Corrolla in for it's regular maintenance and am always treated professionally and with respect. John took care of me in a timely manner and More

by amy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John (Service)
Jan 14, 2020 -

Larry H. Miller Toyota Murray responded

Hello, Amy! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kasey Webster, General Manager

January 13, 2020

In more than 30 years of buying cars, we have never had a better experience than getting our new RAV4 hybrid from LHM Toyota last week. Carissa was perfect to get us started. Angela Soliz was fun and knowle More

by KellyClarkPark
Recommend Dealer
Yes
Employees Worked With
Richard Prospero, Carissa Miller, Angela Soliz, Daniel Baldwin, Alan Weeks, Alan Weeks
Jan 13, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! We wish you many memorable miles in your new vehicle. - Kasey Webster, General Manager

January 13, 2020

As always the service department was prompt and efficient in servicing our truck. Service area and customer lounge was clean. Enjoy popcorn and drinks while waiting More

by Dean Robb
Recommend Dealer
Yes
Employees Worked With
Anthony Clincy
Jan 13, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for your positive review, Dean! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Kasey Webster, General Manager

January 13, 2020

No repair visit is a good thing...dealership staff took the sting out of it, though. From scheduling through quick repair, cost, parts and service, experience was 5 star. Thanks Kyler in service and John More

by huntjunky
Recommend Dealer
Yes
Employees Worked With
Kyler in service, John in parts
Jan 13, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Kasey Webster, General Manager

January 12, 2020

Took almost 3 1/2 hours to do a no nonsense oil change. That is ridiculous. I could see an hour. But over 3 is a horror. More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Unsure
Jan 14, 2020 -

Larry H. Miller Toyota Murray responded

It’s unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all of our customers. If there is anything we could have done to improve your wait feel free to give me a call as we’re always looking for ways to improve our service experience. I hope to hear from you soon. - Levi Johnson, Service Manager, (801) 264-3885

January 12, 2020

so kind tyler ahn is good guy. i am happy. i am not afraid of being a car service center when my car have a problem. he is there. More

by ingyoona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tyler ahn is a service man.
Jan 13, 2020 -

Larry H. Miller Toyota Murray responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Kasey Webster, General Manager

January 11, 2020

Larry H Miller Toyota always gets me in and out in a reasonable amount of time for what I’ve made an appointment. Without trying to upsale me. More

by andreaoliddle
Recommend Dealer
Yes
Employees Worked With
Steve Berger
Jan 13, 2020 -

Larry H. Miller Toyota Murray responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Kasey Webster, General Manager

January 10, 2020

This was the best car buying experience I have ever had in 40 years of driving. Everyone there was helpful and friendly. Jana Lee went out of her way to find me the exact Truck I wanted. Right down to the More

by Ed
Recommend Dealer
Yes
Employees Worked With
Brian and Jana Lee, Steve Berger, Kasey Webster
Jan 10, 2020 -

Larry H. Miller Toyota Murray responded

Hello, Ed! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. We wish you many memorable miles in your new vehicle! - Kasey Webster, General Manager

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