Larry H. Miller Toyota Lemon Grove

Professional and knowledgeable I have never met such a professional and knowledgeable team as Uriel Olmos and Issac Garcia Duran. They were extremely patient with my blind husband I have never met such a professional and knowledgeable team as Uriel Olmos and Issac Garcia Duran. They were extremely patient with my blind husband and made him feel a part of the whole car buying process from start from finish. He has never received such patience, explanation and caring as he did from Mr. Duran. By coincidence I just received a call from Yvette who stated she was an assistant manager and she was just as cordial and is making sure that everything stated on the due bill will be taken care of. More

Oil Change Quick and efficient process with friendly staff. Dropped off my truck for a 2:45 appt and had oil and tire rotation done in about 1 hour. Quick and efficient process with friendly staff. Dropped off my truck for a 2:45 appt and had oil and tire rotation done in about 1 hour. More

Excellent service I like the service because is very completely and the staff are attentive and so friendly, I recommend always I do the service to my car there I like the service because is very completely and the staff are attentive and so friendly, I recommend always I do the service to my car there More

Great Customer Service Battery problem diagnosed and new battery installed. Installation fee waived because this is the 2nd battery that I have purchased from L Miller Toyot Battery problem diagnosed and new battery installed. Installation fee waived because this is the 2nd battery that I have purchased from L Miller Toyota to go bad in the last 26 months More

What a wonderful experience Hi I’m Eva from San Diego, Finally I got my dream car for my birthday through the help of Jessica Garcia ,Carlos Lucero and of course Mike Haynes for Hi I’m Eva from San Diego, Finally I got my dream car for my birthday through the help of Jessica Garcia ,Carlos Lucero and of course Mike Haynes for financing who work it out to make it happen knowing our pre-approved loan from our bank is a little bit short for 2018 rav4 I want.LHM Toyota Lemon Grove gave me a better rate so we can still afford to buy the car and at the end of the day so happy driving home my dream car I want to thank all you guys and the staffs so nice and helpful taking care the customers BRAVO👍👍👍 More

Efficient, pleasant, and communicative The experience we have at Larry Miller Toyota is always pleasant. This is the first time we've worked with Trudy. She is friendly and attentive. Prior The experience we have at Larry Miller Toyota is always pleasant. This is the first time we've worked with Trudy. She is friendly and attentive. Prior to Trudy we worked with Kim, We were sorry to hear that he left. Two minor complaints. 1) there was an oil or grease smudge on the passenger-side front quarter panel next to the hood. Easy to clean, but shows lack of prep or clean-up. It wasn't there prior, I washed the car a day before. 2) there is a rock guard or some kind of protective plastic cover under the vehicle, near the front passenger side. It has a tab or section that pops out and hangs lower than any other part of the vehicle, by 3-4 inches, and often hits the road or when going over a speed bump or dip in the road. It has been like that for 3+ years. Not once during any of our service appointments at Larry Miller was it mentioned or fixed. The fix, 5-10 seconds of simply popping it back into it place. How is that missed during the multi point inspection? Or when the mechanic had the car on the lift for the oil change and tire rotation. Perhaps because it is not a billable fix? Will this be read and acted upon or overlooked; we shall see. More

Too long for service First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted First Farley is the only person who knows what is goin G on in the service dept. Greeted me and took me to Anthony my service guy. Nice guy, quoted 1.5 hours with my appointment (ok, weird). As I sat for 2 hours, I finally went in search of my car only to find Anthony was in lunch and noone covers for him. Thankfully FARLEY found my car(completed heaven knows how long ago) and got me out of there only half hour late for work. Not a good system in place at all. More

Service You can call me in person or you can ask Trudy why my car took so long to fix and return if i had originally told miller what was wrong with my car. You can call me in person or you can ask Trudy why my car took so long to fix and return if i had originally told miller what was wrong with my car. The key. I said the key. Anyways for some reason my mini copper sat in the miller garage for one week before it was sent to mini cooper kearny mesa garage for another 4days to order a key Ian was great . Neglectful, careless of Toyota if you cannot work on other cars then be proactive send it right away, so that the CUSTOMER is not waiting a week and a half for just a key. Now ,during all this i find out that my mini cooper needs lots of work and i just bought it in july 18 from Miller, only drove it about 4000 miles and i just had to spend 1000 dollars and thats not cool. Im not happy with miller at all, and im sorry i had to tell you this story and i feel sorry fo other customers that get the run around. What ever happend to effect, following through with your customers not just rambling. I will Customer service is what truley makes the face of a buisness, and in my eyes and heart you have failed. I hope for the best More

Great service experience Trudi and her team quickly figured out the issue with my vehicle. They were fast, friendly, professional and courteous. I always get great quality wor Trudi and her team quickly figured out the issue with my vehicle. They were fast, friendly, professional and courteous. I always get great quality work at Miller Toyota which is why I keep coming back. More

Service Related Only Took my vehicle in for its first service (oil change, inspection, etc.). They quoted me 1.5 hours and actually had it done in under an hour. Was very Took my vehicle in for its first service (oil change, inspection, etc.). They quoted me 1.5 hours and actually had it done in under an hour. Was very impressed. This was a huge improvement over the previous ownership where this same service would’ve taken the better part of a day. Anthony was the person who took care of me and he was great. More