Larry H. Miller Toyota Lemon Grove

I have been to Larry Miller several times. Scott in service i.s the best, he's compassionate, helpful and straightforward. I come back because of him. Thank you for all your help Scott in service i.s the best, he's compassionate, helpful and straightforward. I come back because of him. Thank you for all your help More

Almost 15,000mile maintenance The one Service rep I always ask for is Trudy, who is “ one “ of two professional, female service people. Her experience, courtesy, and willingness t The one Service rep I always ask for is Trudy, who is “ one “ of two professional, female service people. Her experience, courtesy, and willingness to seek out an answer, when a car problem comes up is refreshing. If you need an explanation about your car, she will seek out the alternatives and speak plainly for clarity and your understanding of what needs to be done, and how soon action needs to be taken.. She is low key in making you feel welcome, and asks if you need a way home. She manages to organize and complete your service order, in a timely manner, and “ not” have you sehedule another day to finish up. Miller dealership is welcoming, and makes you comfortable if you must wait for service, with tasty treats such as beverages: coffee and tea, donuts and fresh popcorn. Most people there are pleasant and have a helping spirit. More

Trudy car 2017 maintenance I always get excellent service with Trudy. The service people always forget to check my maintenance work on my car and it keeps popping up that I need I always get excellent service with Trudy. The service people always forget to check my maintenance work on my car and it keeps popping up that I need work done. I always have to waste my time and come back so that they can clear it. I’m not happy with this. I LOVE LOVE LOVE Trudy’s excellent customer service. More

6 month awesome check Ryan greeted, me was professional, and able to answer all my question. He assisted me with an issue I had and was quick to resolve it. He was spot-on Ryan greeted, me was professional, and able to answer all my question. He assisted me with an issue I had and was quick to resolve it. He was spot-on with how long it would take. It was a very pleasant experience. Hope to have Ryan again. More

Get a new car Had a good experience at the dealership, Jerry was very helpful and professional when he helped me .. was very knowledgeable about the car he sold me Had a good experience at the dealership, Jerry was very helpful and professional when he helped me .. was very knowledgeable about the car he sold me !! Thank very much ... I am very satisfied with my purchase .. your car will make a big difference in my life !! More

Great Scheduled an oil change from the 3 for 100 deal and was referred to schedule with Trudy from a friend since my last 2 experiences were not great. She Scheduled an oil change from the 3 for 100 deal and was referred to schedule with Trudy from a friend since my last 2 experiences were not great. She was excellent. Very welcoming and ranked what I should fix first from more important to least, which I liked. All my paperwork was in the car as how I like and have experienced in the past. More

New lease Adrian was very helpful and made the whole transaction very easy. I did not feel pressured at all. I traded in my old Prius for a new model. The wh Adrian was very helpful and made the whole transaction very easy. I did not feel pressured at all. I traded in my old Prius for a new model. The whole process went much faster than I expected. Financing was very quick and easy! I would definitely recommend this dealership! More

Great service Scott Buckner and his team were very helpful. They got to the vehicle fast and the service was completed quickly even though I did not have an appoin Scott Buckner and his team were very helpful. They got to the vehicle fast and the service was completed quickly even though I did not have an appointment More

Excellent, expeditious service. Had to visit the dealership for maintenance on my Rav. Trudy provided excellent service with an amazingly quick turn-around. I am so grateful to have Had to visit the dealership for maintenance on my Rav. Trudy provided excellent service with an amazingly quick turn-around. I am so grateful to have such a knowledgeable, friendly service advisor to work with. I hope your organization realizes what a rock star she is. More

FRIENDLY HELPFUL STAFF THAT MAKE REPAIR PRICE EASIER TO DEAL The price to replace a hybrid battery on my 2007 Camry was predictably as high as xxxx, but as long as they’re genuine new Toyota parts & NOT a rebui The price to replace a hybrid battery on my 2007 Camry was predictably as high as xxxx, but as long as they’re genuine new Toyota parts & NOT a rebuilt battery; I paid for a quality car, so it’s worth it. I haven’t driven another car in over 20 years. This is my first hybrid; certainly not my last. After repair, it still performs & looks like a rock star, after 70,500 miles. Major kudos to Gilbert Morrow, service advisor & Salvador Robles at Mike Miller Toyota in Lemon Grove, CA, for their cool professionalism. Their dealership is almost close enough to my home to walk there, so I’ll be seeing them again for my next car! More