Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
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954 Reviews of Larry H. Miller Toyota Lemon Grove
Great customer service and nice facility Antonio was the service dept. was very professional, friendly, and knowledgeable. Antonio provided outstanding customer service all around. Patty fr Antonio was the service dept. was very professional, friendly, and knowledgeable. Antonio provided outstanding customer service all around. Patty from finance is awesome because she is an expert at was she does and she is sincere. The Toyota Larry Miller facility is clean and is comfortable especially when waiting for a couple hours for a service job. More
Oil change service Scott was such a great employee went above and beyond to make sure the car got what it needed and did a phenomenal job, and he made my life easier Scott was such a great employee went above and beyond to make sure the car got what it needed and did a phenomenal job, and he made my life easier More
Scheduled car maintenance I found the service center very clean, efficient and Professional. Omar was our contact . He was so professional and courteous, wish all companies h I found the service center very clean, efficient and Professional. Omar was our contact . He was so professional and courteous, wish all companies had someone like Omar. He represents all that is good in dealing with companies. More
Good and friendly service place I’ve bought and serviced my vehicles here a few times. They have a good team of service techs that takes good care of you. I’ve bought and serviced my vehicles here a few times. They have a good team of service techs that takes good care of you. More
Service My experience with the service department has always been excellent. Appointment, waiting time, my questions always answered, staff friendliness and My experience with the service department has always been excellent. Appointment, waiting time, my questions always answered, staff friendliness and the coffee are great. Thanks More
Excellent Service We took our car for 20,000 miles check . We called in late in the afternoon but no problem checking our car. Our Service Advisor was Tami Winslett w We took our car for 20,000 miles check . We called in late in the afternoon but no problem checking our car. Our Service Advisor was Tami Winslett who helped us. She’s very friendly, explained everything and always keeping us updated regarding the status of our car. . Larry H. Miller Toyota Of Lemon Griove has the best service and best staff in town. More
Horrible experience Horrible Place! Ok, up front we all know that nobody likes to deal with car sales people because they are just trying to rip you as bad as they can. Horrible Place! Ok, up front we all know that nobody likes to deal with car sales people because they are just trying to rip you as bad as they can. When I purchase a new car, I decide what i want and do my homework. I had a car that i wanted and the price that I was willing to pay for it, so it should make it really easy for the dealers that I call ... can you sell me this car at this price? Yes or No? I made it VERY CLEAR on the phone that this was not negotiable, no hassle offer and agreement. Well, I called this place and spoke with Maximo ... who after speaking with his manager ASSURED me that they would do it and I agreed that I would be there within an hour. Well, my family and I showed up only to be put through the ringer ... so they thought! They tried their best to butter us up and then came the paperwork ... with a price WAY higher than what Maximo agreed with me on earlier. Maximo was smart though, he had passed us off to another salesman (Mike) who tried to rip us ... but when this happened I calmly walked over to the other table where Maximo was trying to ring out another poor family I'm sure and asked if I could talk to him. Maximo then came over and tried to pass it off on his manager, "my manager didn't understand correctly that you wanted the Hybrid!" At which point I caught him in a bold faced lie, because on the phone earlier I couldn't think of the word "Hybrid" for a couple of seconds (brain fart) and he jumped in and helped me say it! When I reminded him of his short memory and lies ... he just had that deer in the headlights look! I asked them if they were going to honor the deal that they had made with me on the phone and they told me they couldn't ... so we drove up the road to Mossy Toyota which proudly and professionally gave us the deal ... no questions or haggling needed! We have been a Toyota family and always will be and these guys at Lemon Grove Toyota are a disgrace! More
Good customer service Took my car to get maintenance done, got my car done in a reasonable amount of time. The service staff are friendly and do not push you into buying so Took my car to get maintenance done, got my car done in a reasonable amount of time. The service staff are friendly and do not push you into buying something that can wait. More
Efficient Service I was assisted quickly and friendly customer service, I was greeted first by Farley Hamilton, he was very helpful and told me that Tami would helping I was assisted quickly and friendly customer service, I was greeted first by Farley Hamilton, he was very helpful and told me that Tami would helping get my car fixed, she was friendly as well. My car was completely repaired in the due time frame stated by Tami. More
Trudy Roux always takes good care of my and my Prius Trudy Roux is communicative, responsible and welcoming. I trust her and appreciate her good cheer and competence. She gets the job done on time and Trudy Roux is communicative, responsible and welcoming. I trust her and appreciate her good cheer and competence. She gets the job done on time and helps me understand what is needed and how much it might cost. More