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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
958 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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958 Reviews of Larry H. Miller Toyota Lemon Grove

March 27, 2024

Everything was going smooth until I went to sign papers with finance. I believe his name was Fernando, the guy was rude and unprofessional. He was bother because I ask him what my total monthly payment wa More

by Castaneda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fernando from finance (1 star)
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Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

I'm sorry to hear about your experience with our team and for any inconvenience or frustration it may have caused. Providing excellent customer service is our top priority, and we appreciate your feedback. I would appreciate the chance to speak with you about your experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265-3170

March 27, 2024

The service dept. Wanted to sale me tires they didn't have in stock. And wanted to charge me for rotating my tires the same visit try tried to sale me nee ones. I save More

by Davids1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
For get
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Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We apologize for any inconvenience and would like to hear more about your visit. Please reach out to us directly so that we can discuss the matter further. - Robert Patch, General Manager, (619) 265-3170

March 26, 2024

Trudy is efficient and courteous and get the car back on time, will go back More

by Oreosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for choosing our dealership for your automotive needs and for trusting us with your vehicle. We're pleased to hear that our team was able to provide you with excellent customer service and quality work, and we appreciate your business.

March 26, 2024

Service was done as promised, when promised. Scott was a pleasure to work with. Waiting area was nice More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
Report | Print
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

We're delighted to hear that our team was able to provide you with excellent customer service and quality work during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback.

March 25, 2024

Trudy makes the whole process easy. Will go there as long as I am able! More

by Bethany
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
March 24, 2024

I was impressed with the quality of professionalism the staff gave to me. Would recommend anyone to experience the service More

by Avasquez79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buckner
Report | Print
March 24, 2024

Trudy is Excellent! Great employee I’m always happy to see her and she is a great sales person More

by Isabelshebanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
March 23, 2024

Not pleased with the service I received. If I could go back and NOT choose this servicer, I would. I am never coming back. More

by Dohmain2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric B
Report | Print
Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265-3170

March 22, 2024

I like this place . I love their oil change deal as well. The employees are friendly and great ! Thank you for your great service! More

by Getch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
March 22, 2024

Service always good. Service Advisor Scott B. keeps me updated & always helpful. All good and looking forward to my next service appointment. More

by bill.7878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
Report | Print
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