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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
960 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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960 Reviews of Larry H. Miller Toyota Lemon Grove

April 18, 2024

Service is always great. The service advisor are all amazing we take all three of our cars here for services . More

by joyty98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Flores
April 16, 2024

Cleanliness is the first I see. Hospitality is perfect. Inspection from the representative maintenance is understandably knowledgeable. Vehicle will return back for further work More

by Jabãri Hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick (young Asian gentleman)
April 16, 2024

Sean Lafever… hands down the most reliable expert I have met. Always greets you with a smile and is giving you live updates on your vehicle. This is the 4th time that I’ve gotten my vehicle inspected by h More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SEAN LAFEVER
April 16, 2024

The service is excellent and on time. Well in form on my car and recommendation, needed. More

by jersando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
April 15, 2024

I’ve been going here almost a year for maintenance I’ve been to other ones and this by far is the best .. customer service is a plus for me and these guys hit every expectation. Pablo helped me today I nee More

by vfaiivae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
April 15, 2024

The Service repair staff is always awesome! Trudy Roux has been my service advisor since I purchased the vehicle (Over 10 years). More

by Pearls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
April 13, 2024

Took my truck for an oil change. Got on the 94 freeway and had to pull over because my hood was still popped open. Not sure what quality of work was done when they can't even close t More

by roscoe5622000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Lafever
Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265- 3170

April 13, 2024

Everything seemed well Until I notice the hubcaps were a little off so, I taped on one and it just fell off. Then a check the other one and they were not set well. But a technician came to assist and made s More

by Mjfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Rodriguez and Vannessa
May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

I'm sorry to hear about the issue you experienced with your hubcaps during your recent visit. It's important to us that every aspect of your vehicle's service is handled with care and attention to detail. I'm glad to hear that our technician was able to assist and ensure everything was set right. Your feedback is valuable to us, and we will use it to improve our processes and ensure that all aspects of our service meet our high standards. If there's anything else we can do to address your concerns or assist you further, please don't hesitate to contact me directly. We appreciate your business and hope to have the opportunity to serve you better in the future. - Robert Patch, General Manager, (619) 265-3170

April 13, 2024

Excellent and fast service I was happy on the service I received Sean was very very helpful and professional More

by Hiwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
April 12, 2024

The customer service fast. They have a great waiting area. Shout out to Scott for his professionalism and suggestions. More

by pjl.alfaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Buckner
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