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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.7
960 Reviews
Call Dealership (855) 638-1056

6800 Federal Boulevard

Lemon Grove, CA

91945

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960 Reviews of Larry H. Miller Toyota Lemon Grove

April 24, 2024

They explain with detail what’s you car needs thanks again for the nice service More

by alejandra_s52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo flores
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April 23, 2024

My service advisor, Trudy is exceptional. Always friendly, very knowledgeable and efficient. She keeps me informed on the status of my repairs and services. She’s the reason I take my car to More

by Emily g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
April 23, 2024

The guy who helped us pick the car I got was great but the finance manager Bernardo was very pushy in trying to sell additional items and was very rude. More

by Jihernandez97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar T helped us and he as great!
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May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for sharing your feedback with us. We're glad to hear that Edgar provided you with excellent service during your visit. We strive to ensure that our customers feel respected and understood throughout the purchasing process, and I'm sorry if this was not the case. I would appreciate the chance to speak with you about your experience. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265-3170

April 22, 2024

This dealership has unethical practices. Tried to buy a car there and they played a bunch of games. Typical car dealer xx. More

by Martyfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jiovanni and Hector
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May 02, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your experience. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Robert Patch, General Manager, (619) 265-3170

April 22, 2024

I’m happy to have trudy there to help me thru the process. Ok with this? More

by Norrierobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
April 21, 2024

Scott was straight forward, explained step by step how the paint shop would inspect my vehicle. He gave me an estimated time and arranged for an Uber to get me home. Now I will wait for Scott to call ba More

by gmoney.gina@gmail.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
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April 21, 2024

Even though it took almost 30 minutes before I was assisted, I would still recommend this dealership. More

by reereegrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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April 19, 2024

Check in was delayed as the manager assigned to my reservation was not available. There was further delay in the vehicle inspection prior to the service. It took almost 2 hours total for a scheduled More

by kitten_length_0i
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Alberto was manager.
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Apr 25, 2024 -

Larry H. Miller Toyota Lemon Grove responded

I'm sorry to hear about the delays you experienced during your recent visit for an oil change. We aim to provide efficient service and ensure our customers' needs are met promptly, so it's disappointing to hear that we fell short of your expectations in this instance. Please feel free to contact me to discuss your concerns in more detail. - Robert Patch, General Manager, (619) 265-3170

April 19, 2024

I got lost because the dealership is pretty big but one of the workers was very kind and helped me get to the service department. Everyone was super nice and service was very fast. More

by yesmeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
April 19, 2024

I’ve been going to this Toyota dealer for many, many years! I’ve always been very pleased with the service reps. . Right now my service rep is Trudy who is absolutely wonderful! More

by smasheeco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
Report | Print
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