
Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
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The level of incompetence found at this location is mind boggling.. We had been attempting to order a part for our car since August and notoriously it was lost, our appointments were cancelled without our k boggling.. We had been attempting to order a part for our car since August and notoriously it was lost, our appointments were cancelled without our knowledge, no one would call us to let us know the status of things. It took us calling twice a month, or more, to finally have our situation escalated to Anthony who finally got it addressed. It was sad it took talking to the Parts Manager and having to repeatedly call in to get our car sorted. This seems to be the trend for this dealership. Be prepared to be ignored and service being slower than anywhere else you can find. We love our Palisade but really wish there was another choice for service and parts that wasn’t on the other side of town. If you don’t have to buy a vehicle here, go elsewhere. More
No leadership. Worst experience ever. When you set an appointment and then 2 weeks later you still haven’t even looked at the vehicle. That’s an issue. I had to go Worst experience ever. When you set an appointment and then 2 weeks later you still haven’t even looked at the vehicle. That’s an issue. I had to go in twice just to see if my vehicle moved. It didn’t so we took the vehicle from you guys. We will never be doing business here!!!!! More
They are scammers set a price asked to buy the car and changed the Price ohh it was a mistake it was an error and it is getting fixed lies and lies and more lies so 8 sent the information to BBB and have changed the Price ohh it was a mistake it was an error and it is getting fixed lies and lies and more lies so 8 sent the information to BBB and have them deal with it. More
The dealership was clean, professional and the staff were very helpful. My salesperson, Amy Gonzales went above and beyond to answer all our questions and make our car buying experience comfortable. I will d very helpful. My salesperson, Amy Gonzales went above and beyond to answer all our questions and make our car buying experience comfortable. I will definitely buy a car again from Amy! More
My engine pause was broken. They replaced the battery for it under my warranty and it still does not work. Everything else was fine They replaced the battery for it under my warranty and it still does not work. Everything else was fine More