
Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
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They has me schedule an appointment on Friday about my engine ticking and then said they would need the vehicle until Monday because there wasn't a tech available to do the diagnosis. What a waste of time engine ticking and then said they would need the vehicle until Monday because there wasn't a tech available to do the diagnosis. What a waste of time! They should not schedule appointment on Fridays. Its the second time this happens. More
Israel had helped me get a good deal on a brand new car with my trade in. I wasnt sure i could get a good deal due to my bad first car purchase. But they did everything they could to make sure i got a grea with my trade in. I wasnt sure i could get a good deal due to my bad first car purchase. But they did everything they could to make sure i got a great car in my price range. Would definitely recommend. More
Buying my car was a terrible experience. They slow played registering my vehicle for over 3 months. They continuously lied about it the entire time. They blamed personnel issues but, I know They slow played registering my vehicle for over 3 months. They continuously lied about it the entire time. They blamed personnel issues but, I know people that have bought cars thereafter that time and still had the exact same problem I did. There is some sort of financial or other incentive to wait as long as possible to register a car, that they must be trying to obtain. There were pieces of my car that had been stolen off it at the lot including three of my valve stem nuts and my car had only been on the lot for a day or two. This dealer isn't even capable of servicing my car, because it is a Genesis, and anything outside of an oil change they can't perform. They were assumedly no longer allowed to sell them because of the quality of their dealership. I bought the extended warranty from them, but feels pretty comical to have one with them when they can't handle the basics because they're not allowed to work on my car. Made no effort to call me and tell me that they were not any longer able to work on my car. Every time I have scheduled maintenance and I make an appointment, it takes a minimum of 2 hours. Making an appointment means absolutely nothing. They let all of the air out of my tires down to 32 psi every time I go and claim on my paperwork that they filled my tires with the recommendation from my car s inner door sticker. However, 32 psi is the wrong pressure! Some amateur that thinks every single tire on the planet gets 32 psi is filling tires up over there. They taped my registration after it finally came to my tinted window which caused damage to it. My temporary tags expired because I had to wait so long for my actual registration, which if I would have done myself would have taken only a few days. They didn't even give me a new one until 3 weeks later. Every time I called for help, all I got was cries of how it wasn't that person's fault and no one followed through on resolving anything or getting any kind of answers. I dread taking my car here but unfortunately, I have to drive to El Paso as an alternative so I'm stuck with these people. Thanks Genesis for this gem. More
Came in for my appointment I was greeted promptly and my service advisor Ashten handled everything with ease from start to finish ! Completely happy! service advisor Ashten handled everything with ease from start to finish ! Completely happy! More
Quit going there for oil changes because so slow. Gave them another try today. Better, but I did go early trying to get there before they got backed up. Gave them another try today. Better, but I did go early trying to get there before they got backed up. More