Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
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The best customer service that I have ever received. After leaving the dealership, I had purchased the car but still was encouraged to contact with and questions that arose. After leaving the dealership, I had purchased the car but still was encouraged to contact with and questions that arose. More
Outstanding service provided by David Jaramillo and Outstanding service provided by David Jaramillo and Hector Salgado. David Made 4 cars available for my wife to finally Make a decision on the Son Outstanding service provided by David Jaramillo and Hector Salgado. David Made 4 cars available for my wife to finally Make a decision on the Sonata she wanted. David patiently worked with my wife to insure she was happy with the vehicle Hector Salgado, you would thought, we were Family, after years of not seeing each other. Made us feel welcome. More
Christopher was awesome and knowledgeable! Dealership willing to meet us in the middle and then more! Got a fair deal with little hassle. Best car buying experience in a Long time! willing to meet us in the middle and then more! Got a fair deal with little hassle. Best car buying experience in a Long time! More
Great people that assisted us.very perfossional took there time with they made are time.Ross are sales person was very professional and made sure he explained everything there time with they made are time.Ross are sales person was very professional and made sure he explained everything More
So was very pleased with my actual purchase and the service I received on that day. However, I received 10-20 emails/text a day from employee at Hyundai that I had never gave my number or email to. I h service I received on that day. However, I received 10-20 emails/text a day from employee at Hyundai that I had never gave my number or email to. I had proved to David on my first visit. I was so texted very rude things when I explained they didn’t have the car I looking for at the time. Your sales person told me I was crazy not to take a palisade, that was the wrong color inside and out. Also offered to sell it to me and I could just replace the leather at later date. Really? Who buys a new car to replace the whole interior More
Martin the rep in service and Martin the mechanic- BOTH----Nice/Professional/Understanding/Knowledgeable / Compassionate/Caring I will be back only due to the service i received from these guys. Whe BOTH----Nice/Professional/Understanding/Knowledgeable / Compassionate/Caring I will be back only due to the service i received from these guys. When i called to make appt to be seen/ was hung up on 3X-very irritating. / by lady. More
Great service experience as always, however, scheduling a service appointment was a nightmare! The online scheduling feature is not ready for prime time. After confirming that I was a returning customer, t service appointment was a nightmare! The online scheduling feature is not ready for prime time. After confirming that I was a returning customer, the scheduler would not allow me to proceed. Even worse was the "chat" feature. Despite providing all my contact information to the chat employee, I never received a return call. Then, when attempting to use the online "pay" service, I got as far as the signature element and was unable to proceed. Even my service advisor was unable to figure out how to make the signature feature work. While it's admirable that Larry H. Miller is attempting to modernize, features and functions that do not work serve only to frustrate customers. More
The dealership is always clean and organized. Check in always easy, associate reviews what auto is there for. Waiting area clean and comfortable. Check out is comprehensive as to what else is needed. always easy, associate reviews what auto is there for. Waiting area clean and comfortable. Check out is comprehensive as to what else is needed. More
Great customer service in service and maintenance department in Albuquerque. On westside Hyundai service department, Josh is so knowledgeable and professional. I'm glad he is still there. He is a goo department in Albuquerque. On westside Hyundai service department, Josh is so knowledgeable and professional. I'm glad he is still there. He is a good employee and an asset to department. More
I have been buying new cars since 1994. Hannah Martinez was the BEST sales person ever; very attentive and accommodating to our needs and schedules. She worked hard to make things easy for us, best deal e was the BEST sales person ever; very attentive and accommodating to our needs and schedules. She worked hard to make things easy for us, best deal ever too! Really! More