Larry H. Miller Hyundai Albuquerque | Page 15

Their service department is always behind and lacks communication. It to them 3.5 hours to change my oil even though I had an appointment. One time they held my vehicle for over a month for 45 minutes communication. It to them 3.5 hours to change my oil even though I had an appointment. One time they held my vehicle for over a month for 45 minutes of work. They said they would call me an Uber so I didn’t have to wait, but the Uber never came. More

Received great service. The staff was very professional and kept me informed on the status of my vehicle. The staff was very professional and kept me informed on the status of my vehicle. More

Service Dept makes up needed repairs without actually seeing a problem. Had an alignment done at regular mechanic when dealer wanted too much money for it. Next oil change they told me it was critical th seeing a problem. Had an alignment done at regular mechanic when dealer wanted too much money for it. Next oil change they told me it was critical that the alignment was done. They assumed that it wasn’t handled because I didn’t have them do it. Then they wanted me to change the cabin filter for $250! Ridiculous! More

Previously, my experience xx this dealership has been satisfactory. However, my most recent encounter did not yield similar results. I perceived the employees being brusk as I entered the building, but I satisfactory. However, my most recent encounter did not yield similar results. I perceived the employees being brusk as I entered the building, but I understanding they are interacting with customers regularly which can be stress inducing. My needs for bringing the care in consisted of oil change, tire rotation and checking washer fluid problem where an odd oder wafts into the cabin upon activation. I waited a total of 3 hours for them to present me with the wrong sticker, a previously unseen dent in my bumper, and careless attitude towards my washer fluid problem . Voicing my problems to the person in charge of my appointment, i was then given a second incorrect sticker and was told I would be contacted about a follow up appointment. No such attempt has been made. I am highly dissatisfied with my experience and frankly hurt that my requests were so easily dismissed. More

Worst dealership I have ever dealt with. No communication. Everybody lies. Was being told my car was being worked on and after 8 found out it hadn’t even been touched. This after “ordering p No communication. Everybody lies. Was being told my car was being worked on and after 8 found out it hadn’t even been touched. This after “ordering parts” months before. Then I find out it was scheduled with the wrong tech type. Finally gets done, go to pick it up. It won’t start. They jump it. We leave an hour later turn it off and it won’t start again. Battery issue. (But the battery was just fine prior too. No issues). I would take it elsewhere except the other Hyundai dealership in town is owned by the same. Company. More