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Larry H. Miller Hyundai Albuquerque

Albuquerque, NM

4.3
1,345 Reviews

9820 Coors Boulevard NW

Albuquerque, NM

87114

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Showing 1,345 reviews

January 20, 2024

The services were excellent very personal & professional very Happy with the out come very satisfied thank you More

by blabanca12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan Rivera
January 18, 2024

Our service advisor, Josh listened attentively to the issue, and very thoughoughly adressed any/all concerns. He was extremely helpful and considerate of us. Our experience at Hyundai was excellent becau More

by jmartin02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Baca
January 18, 2024

The people in the garage were not attentive. Didn't give me recommendations after service. More

by Cddelaney
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 20, 2024 -

Larry H. Miller Hyundai Albuquerque responded

I'm sorry to hear that you felt the service team was not attentive and didn't provide recommendations after service. We aim to provide thorough and communicative service. If we haven't already discussed this issue together, please reach out to me directly. I'm here to ensure your satisfaction and improve your experience. - Ryan Newhall, General Manager, 505-792-7010

January 16, 2024

The service and sales staff are very helpful and knowledgeable. However someone isn’t following instructions since we asked that the vehicle not be washed and it was washed. Also, the reliance on More

by SantaCruzDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person, Mateo Jaramillo
January 15, 2024

Salesperson was very knowledgeable and personable and made the process very positive. My wife loved the car and I appreciated the service! More

by Bjaylevine
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
January 15, 2024

Took my car for an oil change. They called when it was ready but when I arrived, the car wasn’t washed like they said it would be. I had to waist an extra 45 minutes for it to be w More

by Ckcag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Jan 20, 2024 -

Larry H. Miller Hyundai Albuquerque responded

I apologize for the delay in washing your car and the confusion regarding the tire rotation. We strive to provide prompt and accurate service. If we haven't spoken about this personally, I invite you to contact me directly. I'm here to address your concerns and ensure that we meet your expectations. - Ryan Newhall, General Manager, 505-792-7010

January 15, 2024

What’s the benefit of having an appointment. I did not ask for a “multi point inspection” nor did I want it. I just wanted the software update and that’s all. They then told me I needed over $1, More

by thawkeye
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Jan 20, 2024 -

Larry H. Miller Hyundai Albuquerque responded

I apologize for the inconvenience caused during your recent service visit. We understand the importance of respecting our customers' time and service requests. If we haven't had a chance to discuss this personally, please feel free to reach out to me directly. I'm here to ensure your concerns are addressed and that your future experiences with us are more positive. - Ryan Newhall, General Manager, 505-792-7010

January 14, 2024

My husband took my Venue is for me. He said, Service Manager- Titus did keep him updated however, service took 3 HOURS, while he waited! If I had known it would take so long, I would ha More

by Duchess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
January 14, 2024

I have my vehicle service and always work with Josh Baca he is great to work with. More

by Bsakel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Baca
January 14, 2024

Service department was very helpful and professional. They always go the extra mile. Estevan always makes you feel welcomed. He is very helpful. Thank you to all the staff. More

by jeffpacheco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan from the service department
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