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Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
1,342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 16, 2024
The service and sales staff are very helpful and knowledgeable. However someone isn’t following instructions since we asked that the vehicle not be washed and it was washed. Also, the reliance on knowledgeable. However someone isn’t following instructions since we asked that the vehicle not be washed and it was washed. Also, the reliance on an unreliable digital antenna for the TV in the waiting room seems cheap. More
by SantaCruzDriver
Employees Worked With
Service person, Mateo Jaramillo
January 15, 2024
Took my car for an oil change. They called when it was ready but when I arrived, the car wasn’t washed like they said it would be. I had to waist an extra 45 minutes for it to be w They called when it was ready but when I arrived, the car wasn’t washed like they said it would be. I had to waist an extra 45 minutes for it to be washed. Also was told they rotated my tires, but only one wheel has a black air nozzle cap and it was still in the same spot after I picked it up. More
by Ckcag
Employees Worked With
Jacob
January 15, 2024
What’s the benefit of having an appointment. I did not ask for a “multi point inspection” nor did I want it. I just wanted the software update and that’s all. They then told me I needed over $1, I did not ask for a “multi point inspection” nor did I want it. I just wanted the software update and that’s all. They then told me I needed over $1,500 worth of additional services which I declined but it took over two Hours to do the update and put on two stickers on the windows. I have been to both Larry Miller Hyundai dealers in Albuquerque and I don’t want to deal with them again. More
by thawkeye
Employees Worked With
Service writer
January 14, 2024
My husband took my Venue is for me. He said, Service Manager- Titus did keep him updated however, service took 3 HOURS, while he waited! If I had known it would take so long, I would ha He said, Service Manager- Titus did keep him updated however, service took 3 HOURS, while he waited! If I had known it would take so long, I would have arranged a ride. Or, I could have gotten the same things done at Jiffy Lube in a half hour. Not good. After completion, they were unable to turn off the dashboard screen message about needing an oil change. I read the manual & have been unable to learn how to shut off the notice. I think I have to call next week to ask but I am not eager to have to return for the service team to handle this. More
by Duchess
Employees Worked With
Titus
January 14, 2024
Service department was very helpful and professional. They always go the extra mile. Estevan always makes you feel welcomed. He is very helpful. Thank you to all the staff. They always go the extra mile. Estevan always makes you feel welcomed. He is very helpful. Thank you to all the staff. More
by jeffpacheco
Employees Worked With
Estevan from the service department
January 13, 2024
Their service department is always behind and lacks communication. It to them 3.5 hours to change my oil even though I had an appointment. One time they held my vehicle for over a month for 45 minutes communication. It to them 3.5 hours to change my oil even though I had an appointment. One time they held my vehicle for over a month for 45 minutes of work. They said they would call me an Uber so I didn’t have to wait, but the Uber never came. More
by Jorge el curioso
Employees Worked With
I don’t know who I worked with, Shawn Black, Ryan Newhall
