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Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
1,342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 18, 2024
My husband and I were very pleased with our Oct 2024 experience at Larry Miller Hyundai Albuquerque while purchasing a used 2022 Honda CRV Touring. We received a prompt reply to our inquiry about the ve experience at Larry Miller Hyundai Albuquerque while purchasing a used 2022 Honda CRV Touring. We received a prompt reply to our inquiry about the vehicle and then excellent service from Sales Associate David Piazza. He greeted us when we arrived for our appointment to test drive the vehicle, was patient while we examined the vehicle, and encouraged us to take our time while accompanying us during the test drive. Since the finance director was busy with other customers, our wait time to complete the transaction was longer than expected. Sales Manager Dawson Turney apologized for the wait and offered to compensate us for the inconvenience by providing a free tank of gas when we were due for a refill. I contacted David Piazza when I was ready to fill the tank and let him know my ETA. He greeted me at the car, rode to the gas station with me, and filled the tank. Once again, he was very courteous. We also had a positive experience with Finance Director Elvis Momlanyuy. We told him up front that we weren’t interested in any of the service plans. He didn’t pressure us in any way and quickly provided the opt out forms. My husband and I would recommend Sales Associate David Piazza to friends, and we wouldn’t hesitate to contact him again if we needed to purchase another vehicle. More
by kkpw
Employees Worked With
David Piazza Sales Associate
July 30, 2024
Just a bit about the service department. It was a great experience and although it was just a scheduled maintenance and a system download things went a bit sideways. The sensors were off, bu It was a great experience and although it was just a scheduled maintenance and a system download things went a bit sideways. The sensors were off, but although it took some time they got it fixed. The best thing was Eric in the service department. He informed me of what was going on and kept me updated throughout the entire ordeal. So thanks Eric!! More
by gregdfbennett
Employees Worked With
Eic
July 24, 2024
The salesman was helpful, but the rest of the staff left a lot to be desired. I wanted to know if my extended warranty covered a problem that the car had. It simply required a yes or no answer. It took t a lot to be desired. I wanted to know if my extended warranty covered a problem that the car had. It simply required a yes or no answer. It took three phone calls, two personal visits to the dealership and a full week to get the answer. The financial man was asked twice to call me with an answer but failed to do so. Finally, a manager got the answer I needed. The service department is also poor. I asked if all the doors could unlock when I turn off the engine, like other cars do. The service guy said "no". However, I found a setting that permits that. I also told him that my remote key opens the hatchback, but it will not close the hatchback if I press the button a second time. He told me that the remote is NOT supposed to close the hatchback. This is a total lie and goes against every other car on the market. Quick to take your money and but a let-down afterwards. More
by Bob
Employees Worked With
I don't know his name - a younger guy., Ryan Newhall
July 17, 2024
After being told by another dealer that the car I wanted wasn't available, the folks at Larry H. Miller found one and shipped it to their dealership for me. They gave me a fair price for my trade-in and Amy wasn't available, the folks at Larry H. Miller found one and shipped it to their dealership for me. They gave me a fair price for my trade-in and Amy Gonzalez was particularly helpful and patient with me as I had several questions after the sale. The entire staff was very helpful and friendly. I would highly recommend them! More
by djvirden
Employees Worked With
Amy Gonzalez, Hannah Martinez - both five stars
June 21, 2024
would give this company 6 stars if possible. The General Manager, Ryan was sure that everything was taken care when I bought a 2019 lonic Plug-In several months ago. I had it shipped to New York The General Manager, Ryan was sure that everything was taken care when I bought a 2019 lonic Plug-In several months ago. I had it shipped to New York and the Dealership went above and beyond to follow up and make sure all was good. And it was! More
by Dcarol
Employees Worked With
David, Ryan Newhall
May 02, 2024
Jay and Hannah were awesome. Best car buying experience we have ever had. Highly recommend this dealership to everyone we know. Best car buying experience we have ever had. Highly recommend this dealership to everyone we know. More
by Princess and Dolly
Employees Worked With
Jay McGee
May 01, 2024
They are professional, kind, caring and focus on customer satisfaction. They have always performed quality work when I have taken my car in for servicing satisfaction. They have always performed quality work when I have taken my car in for servicing More
by ksouza1976
Employees Worked With
Tyson trujillo
May 01, 2024
Every time I’ve been to this service department I’ve had incredible customer service! They fix the issues without giving you the run around. Keep up the good work! incredible customer service! They fix the issues without giving you the run around. Keep up the good work! More
by Jay
Employees Worked With
Josh
