Larry H. Miller Honda Murray

Joseph was Great and got me checked in. And also took my car back to wash it himself when it was brought out dirty still. And also took my car back to wash it himself when it was brought out dirty still. More

Great service all around. Customer service guys are great to work with and mechanics are certified and keep up on their training. Customer service guys are great to work with and mechanics are certified and keep up on their training. More

I hope this message finds you well. I am writing to express my dissatisfaction with a recent experience I had while attempting to purchase a vehicle from your dealership. The situation I am writing to express my dissatisfaction with a recent experience I had while attempting to purchase a vehicle from your dealership. The situation has left me quite frustrated. Initially, I received an offer for a vehicle that I selected and agreed upon. After confirming the details, I was instructed to visit the dealership at a specific time. However, when I reached out to verify our agreement, I was informed that the car had already been sold. Upon arriving at the dealership, I was presented with a different deal than what we had discussed. Despite my inquiries about maintaining the original terms, I was assured everything would remain unchanged. Unfortunately, this turned out to be untrue. Driving two hours only to encounter such discrepancies was incredibly disappointing. The lack of transparency and communication throughout this process is concerning and has led me to question your team's integrity. I would appreciate it if you could address this matter promptly. It is essential for customers to feel valued and respected during their purchasing experience. Thank you for your attention to this issue More

I think we all hear horror stories about dealerships and car salesman trying to rip you off when buying a new car. I know I was worried about that when I went in looking for my new CR-V. But I totally lucke car salesman trying to rip you off when buying a new car. I know I was worried about that when I went in looking for my new CR-V. But I totally lucked out!! Wayne Emery was by far the best salesman I've ever bought a car from. He's a no-B.S. kinda guy who made the entire process such a breeze. I was also blown away at how courteous and professional all the other sales associates and staff were when I was there. LHM has definitely won me over-- sorry Ken Garff! More

Everyone is very nice and accommodating Even though I missed my Uber ride. Thank you! missed my Uber ride. Thank you! More

They seemed more interested in finding additional services than fixing what we brought it in for. Brought it in for a recall and a warning light diagnosis. They didn’t have the part to fix the reca services than fixing what we brought it in for. Brought it in for a recall and a warning light diagnosis. They didn’t have the part to fix the recall and didn’t fix whatever was causing the warning light. They did say we needed $2,700 or other services. When I called them back to say the warning was still on, he just shrugged it off saying they thought changing this fluid would have fixed it. Then he said they pretty did what they could. Also not impressed that a sales contacted me before they even looked at it. More

I thought I was going in for a Black Friday special but it didn’t include synthetic oil. I felt like it was a bate and switch. The wait was quite a wikis even with an appointment. When I left my tire press it didn’t include synthetic oil. I felt like it was a bate and switch. The wait was quite a wikis even with an appointment. When I left my tire pressure light was on which was annoying. I didn’t want to go back and wait longer so I took it to my tire store. More