Larry H. Miller Honda Murray

Excellent and professional service personel I had a very professional service agent that explained what needed to be done to the car and the cost. He was quick in getting my car in for service I had a very professional service agent that explained what needed to be done to the car and the cost. He was quick in getting my car in for service and got me on my way as quickly as possible. I have always been treated with respect and they have always listened to me when I am trying to explain a problem with the car. Thanks for all the good work. More

Maintanence and Emissions testing This is the first time I have had a dealership provide emissions and safety testing for a vehicle. I thought the price point could not compete with pl This is the first time I have had a dealership provide emissions and safety testing for a vehicle. I thought the price point could not compete with places that specialize in this service. How surprised I was to find not only was the cost of the emission text extremely reasonable but the safety check was already included in the service package I had purchased to perform my oil changes so there was no additional charge there. They also gave me on the spot renewal through the DMV at NO ADDITIONAL CHARGE unlike other places do. I walked away with my sticker in hand. The employees were kind and helpful as they always are. Whether you are thinking of services big or small you really ought to have Larry Miller just take care of it. They are wonderful. More

Excellent! They were fast and very professional! They were able to find out what was wrong within the hour. They also cared about my opinion. I will definitely b They were fast and very professional! They were able to find out what was wrong within the hour. They also cared about my opinion. I will definitely be going back. More

Informative and Professional Jeff Shaw was extremely helpful. I went in for an oil change, and he provided additional information regarding my car, including: recalled parts, pric Jeff Shaw was extremely helpful. I went in for an oil change, and he provided additional information regarding my car, including: recalled parts, price matching, and future maintenance. Expect continued business because of his professionalism. More

Pleasant experience I always come to Larry H. Miller Honda Murray to have service with my car, Honda CR-V and I always choose Alisa Rigler as my service advisor. She is e I always come to Larry H. Miller Honda Murray to have service with my car, Honda CR-V and I always choose Alisa Rigler as my service advisor. She is excellent, does not push you, always gives you reasonable price, provides very fast services, and talks to people nicely. She is very professional. BTW, I like the friendly environment. More

Wow! Don't Trust Them I purchased a car here in March 2014 and was promised free oil changes for the full time that I owned the car. Of course, 10 months later they tell me I purchased a car here in March 2014 and was promised free oil changes for the full time that I owned the car. Of course, 10 months later they tell me that wasn't the case. I asked to speak with a manager (Brandon) who said he couldn't help me but what he did do was bring in the sales man who sold me my car. When I called the salesman on the carpet for offering that to me he started screaming at me and called me a "xxxxing xxxxx!" In front of my children. The sales mans name is Doug. All I can say is wow. What wonderful customer service. Don't trust these guys. They will say and do anything to sell a car. Once you sign the papers and they get paid, they could care less about you or whether you are a satisfied customer. More

prompt, professional and courteous Excellent 5 stars all around. They offer the best service I have ever had. The car wash is icing on the cake. I will be a return customer. Excellent 5 stars all around. They offer the best service I have ever had. The car wash is icing on the cake. I will be a return customer. More

Excellent Honda Service Center This location always goes the extra mile. Levi and Alisa are two favorites. I worked with Levi this time and he was so professional, personable, and This location always goes the extra mile. Levi and Alisa are two favorites. I worked with Levi this time and he was so professional, personable, and helpful. I always feel like they are trustworthy and know when my car goes back, I don't have to worry. More

Frustrating Stopped in to see a used car one day as it was still active on cars.com. After waiting for 20 minutes, I was told the car was not on the lot and had Stopped in to see a used car one day as it was still active on cars.com. After waiting for 20 minutes, I was told the car was not on the lot and had likely been purchased but hadn't been recorded yet so the ad was still active. Almost a week later, the ad was still active so I called and scheduled an appt to see it. I gave them a stock number and confirmed with 3 different people that the car was available- I was even told it was currently being cleaned for my appt. So when I showed up to my appt, I spent 30 minutes waiting while they "looked" for the car. They never found it. I don't know how much of this was "tricks" to get me to look at other cars or how much was complete disorganization but, either way, it was a complete waste of time. More

Car # 3. Love my Honda We have been with Wayne Emery and Honda for the past 6 years. It has been the best experience of our lives. We also love your service department. They We have been with Wayne Emery and Honda for the past 6 years. It has been the best experience of our lives. We also love your service department. They are thorough and efficient. My husband is a mechanic/welder and also appreciates their work. More