Larry H. Miller Honda Murray

Oil change When I pulled in your computers were down, however the service was still completed in a timely manner. I was in and out and on my way. When I pulled in your computers were down, however the service was still completed in a timely manner. I was in and out and on my way. More

Took too long I had a 730 appointment and was at the dealer on time, it took an hour and half to get my car in, not repaired only be looked at. After that things we I had a 730 appointment and was at the dealer on time, it took an hour and half to get my car in, not repaired only be looked at. After that things went smooth, why bother with apointment times when walk ins went first? More

took my car in because it would not start Jeff was my service person and was very pleasant to work with, they checked and found it was the battery, replace it. had some other thing done and Jeff was my service person and was very pleasant to work with, they checked and found it was the battery, replace it. had some other thing done and was done More

super customer service! This dealership knows how to treat their customers!! Tara is the best!! She recognized me right off the bat even remembering where I worked! Top servi This dealership knows how to treat their customers!! Tara is the best!! She recognized me right off the bat even remembering where I worked! Top service! Shuttle even came back to pick me UP at work to retrieve car at end of day when I couldn't get a ride!! And discount for being a loyal customer!! The best!! More

Always good I have bought 3 Hondas due to great customer service.. Kenny always communicates helps walk through decisions and has great relationships with people. I have bought 3 Hondas due to great customer service.. Kenny always communicates helps walk through decisions and has great relationships with people... We are satisfied with the high quality work and reliability of our vehicles serviced by the shop....we'll run place with bright helpful staff... Feels like luxury service for a great price!! More

Painful made painless Jeff, the gentleman who helped me, has won my business. He went out of his way to make my experience a good one, and he succeeded. Jeff, the gentleman who helped me, has won my business. He went out of his way to make my experience a good one, and he succeeded. More

Bought a car Got a car from them almost a year ago. One of the sales managers told our salesman that he would give us free car maintenance for 2 years. When signin Got a car from them almost a year ago. One of the sales managers told our salesman that he would give us free car maintenance for 2 years. When signing our contract we asked to make sure they put the maintenance on there and they said definitely... They wouldn't forget. While we were signing our car was getting detailed and washed. We left the dealership after closing hrs and so the car looked pretty clean since it was dark. The next morning we realized how dirty our car was. We called Larry h miller and they said they would handle it. After work I took the car in and the salesman that sold me the car the night before attended me and said they couldn't do anything about it because it wasn't in the contract. I left very disappointed because my salesman only cared about his sale the night before but not about his customer the next day. My husband called a manager. He apologized and told us to bring the car in and he would make sure our car would look brand new. That's the problem. We bought a BRAND NEW Honda Accord 2014 with 15 miles in it and they couldn't give it to us looking clean. Like its so hard making a new car look clean. A couple months later I came in to get my first oil change. An employee automatically said to me that me free car maintenance wasn't in the system. So I was shocked and pulled out my contract and to my surprise they didn't put it in our contract... That's when I realized Larry h Miller Honda in Murray is all about the sales. They don't care for their customers and take advantage of them whenever and however they can. I asked for a manager and apparently they all had the day off.. What kind of BS is that?! So I left.. Kept calling for managers and I just kept getting placed on hold. They never called back. So much for their 5 stars... It's all fake. They beg their customers to rate them 5 stars. More

Fast and pleasant I've visited LHM Honda for service twice so far. Each time the folks have been friendly, the atmosphere pleasant, and the service (for which I waited I've visited LHM Honda for service twice so far. Each time the folks have been friendly, the atmosphere pleasant, and the service (for which I waited) fast. More