Larry H. Miller Ford Lincoln Provo

My wife and I had a get experience with purchasing a car here. Christian was very good at explaining everything to us and was very pleasant to work with..I definitely recommend buying a car at Larry H Mille here. Christian was very good at explaining everything to us and was very pleasant to work with..I definitely recommend buying a car at Larry H Miller Ford in Provo. More

Experience was very poor. Showed up on time for a 7:30am appointment for an emissions check and was told that since it’s the New Year, they’re not certified through the state Showed up on time for a 7:30am appointment for an emissions check and was told that since it’s the New Year, they’re not certified through the state to conduct emission testing and to try back in 2-3 days. Would’ve been nice to know when I made the appointment or before I drove 30 minutes to the dealer… I then asked about a warning message I received on my drive into the dealership for an electronic limited slip differentiator. None of the techs had any idea what the message meant and said they could give it a look, but it would be a couple hours. I would expect a higher level of professionalism in communication from a large dealer, and would absolutely expect more technical knowledge on a high-volume model like an Expedition. More

I waited 5 hours for an oil change when I was told it would take 1.5 hours. Waited at the dealership and told dealership I would be waiting for vehicle. would take 1.5 hours. Waited at the dealership and told dealership I would be waiting for vehicle. More

This dealer consistently takes a minimum of 2 hours to complete an oil change. I waited nearly 5 hours for an oil change and new tires. Nice people, but there is absolutely no hustle in this place. complete an oil change. I waited nearly 5 hours for an oil change and new tires. Nice people, but there is absolutely no hustle in this place. More

Great service and friendly personality. Jon really knows his stuff. He worked hard for our satisfaction. Jon really knows his stuff. He worked hard for our satisfaction. More

The team was great to work with. They went out of their way to ensure I got exactly the truck I wanted. I would say the overall process was a little long, but that was due to a hiccu They went out of their way to ensure I got exactly the truck I wanted. I would say the overall process was a little long, but that was due to a hiccup in the financing computer. More

Friendly and attentive dealer. Listens to needs and gets things done. Good job guys. Get your new truck or car from them today Listens to needs and gets things done. Good job guys. Get your new truck or car from them today More