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Larry H. Miller Ford Lincoln Provo

Provo, UT

3.9
295 Reviews

1995 N. University Parkway

Provo, UT

84604

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Showing 295 reviews

March 02, 2024

I’ve been using this shop since 2012. They a great to work with!! Very fair prices More

by adamarrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
February 28, 2024

Great dealership, never any issues anytime I go in. They have a great team there. More

by cgfpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
February 27, 2024

I had a pleasant day at Larry H Miller. I arrived a few minutes earlier than expected, a nice gentleman helped me and I went inside to wait for my vehicle. I was there for a oil change an More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bronson Reda , Jon Henson, Neli Aasa, Nate Martin, Rudy Ashford, Dakota Anderson, Bronson Reda, Leo Zavala, Reese Ensign, Cole Peterson
Feb 26, 2024 -

KJ responded

Thank you everyone at Larry H Miller in Provo.

February 25, 2024

I buy out my vehicle in January but they don't help me . my lease and the new loan both still open.... 😕 More

by lene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dakota Anderson, Jonny Payan
February 25, 2024

I have purchased 3 trucks from t this dealership. And all of them transactions have been easy and smooth. I look forward to my next transaction. More

by Cooltime19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Henson, Dakota Anderson, Bronson Reda
February 24, 2024

They asked us to do a service that was not yet required per Ford. Then had no explanation as to why they came up with that. Told us they changed the recalled heater cord but didn't. Had to come back for th More

by Tgmakowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealt with multiple people. Don't know namea
February 19, 2024

Took my 2022 Explorer in to get the transmission looked at and climate controls and seat fixed. The advisor said the tech spent four hours doing various transmission work and ordered the parts for the seat More

by aoburton1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reese Ensign
Feb 21, 2024 -

Larry H. Miller Ford Lincoln Provo responded

Thank you for your feedback on your last service. I'm very sorry that we haven't met your expectations. I would like ear bit more about your situation and fined a way to help. We never have the intention of having guests come back multiple times. It's not good for the customer or for us. I want to help resolve the issues that you have and make sure your car is in the best working order it can be in. Please feel free to contact me and I will do all I can to mend the situation. thank you for your time and I look forward to hearing from you soon. Warm regards, Nate Martin Service Manage LHM Ford Provo 801-356-4256 nmartin1@lhmauto.com

February 15, 2024

Quick service and white glove treatment. 15 words 15 words 15 words blah blah blah More

by Diamondmaker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martin, Leo Zavala, Reese Ensign, Cole Peterson
February 10, 2024

They were willing to see me on the same day as my call concerning my brakes. They were patient and informative regarding my concerns. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Zavala
February 06, 2024

I was helped in a very timely and efficient manner. Everything was explained to me and the work was completed quickly More

by Bummers68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
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