Larry H. Miller Ford Lincoln Provo
Provo, UT
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I had a pleasant day at Larry H Miller. I arrived a few minutes earlier than expected, a nice gentleman helped me and I went inside to wait for my vehicle. I was there for a oil change an I arrived a few minutes earlier than expected, a nice gentleman helped me and I went inside to wait for my vehicle. I was there for a oil change and a inspection of my vehicle to make sure he was running top dog. They found that my spark plugs were in need of new ones. I was told was about three hour job, to my surprise it was done in two hours. Brovo gentlemen and ladies I appreciate the jod you've done on my vehicle. Thank you so much. Have a good rest of your week. KJ More
I have purchased 3 trucks from t this dealership. And all of them transactions have been easy and smooth. I look forward to my next transaction. And all of them transactions have been easy and smooth. I look forward to my next transaction. More
They asked us to do a service that was not yet required per Ford. Then had no explanation as to why they came up with that. Told us they changed the recalled heater cord but didn't. Had to come back for th per Ford. Then had no explanation as to why they came up with that. Told us they changed the recalled heater cord but didn't. Had to come back for that and emissions that took 3 hrs. More
Took my 2022 Explorer in to get the transmission looked at and climate controls and seat fixed. The advisor said the tech spent four hours doing various transmission work and ordered the parts for the seat at and climate controls and seat fixed. The advisor said the tech spent four hours doing various transmission work and ordered the parts for the seat and climate control. When I received the paperwork for the transmission, zero notes were listed and said “could not recreate problem” which totally contradicts what the advisor stated. Made my second visit when the parts came in. They said the replacement climate control module parts were damaged requiring me to return for a 3rd visit which is not convenient at all based on my location. I chose LHM because of their size but I should’ve used a different dealer. More