Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

I bought my 2016 Ram PU from LHM in 2016 and got the best deal I could get anywhere on the West coast/SW and have continued to take my truck in for regular servicing. They usually have a great deal for maint deal I could get anywhere on the West coast/SW and have continued to take my truck in for regular servicing. They usually have a great deal for maintenance packages to choose from and I have taken advantage of these since purchase. The work I have had done is always perfect, they never try to sell me something I don't need, and get the work done in a reasonable time. This last oil change/maintenance check was done on 3/12 and all finished in less than an hour...including oil change, all points check, tire rotation and wash. Great work at a great price in a reasonable time. Their lobby is also very clean and accommodating with wi-fi, tables and comfortable chairs, plenty of space inside and outside...and even water and snacks. More

Mike is and always exceeds my expectations. Mike is a stand up guy and his word is Golden. Thank you and greatly appreciate mike and the service team. stand up guy and his word is Golden. Thank you and greatly appreciate mike and the service team. More

Kyle as always takes care of me at service and is great. This time it was a software change for recall and oil change/tire rotation. Took the usual amount of time, got my steps in walking around th great. This time it was a software change for recall and oil change/tire rotation. Took the usual amount of time, got my steps in walking around the lot. Larry More

He’s great to work with, he took the time to explain everything my vehicle needed and there wasn’t any hard sell. Thank you! everything my vehicle needed and there wasn’t any hard sell. Thank you! More

Very courteous, professional and quick. There was no hard sell to perform additional services, they were to just do the prepaid oil change and tire rotation. I will recommend them in the future. sell to perform additional services, they were to just do the prepaid oil change and tire rotation. I will recommend them in the future. More

Mike has always been amazing. Very honest and upfront. Always keeps me updated on my vehicle progress. Thanks Mike. I highly recommend you ask for Mike when bringing in your vehicle. Always keeps me updated on my vehicle progress. Thanks Mike. I highly recommend you ask for Mike when bringing in your vehicle. More

Excellent service as always. TJ got my truck in and out super quick. Everyone is always friendly and up front about pricing. Best Ram dealer in the area for sure. super quick. Everyone is always friendly and up front about pricing. Best Ram dealer in the area for sure. More

Another great experience with the service department I would recommend this location to anyone. The customer service and the service I received for my 2019 Grand Cherokee Limited . would recommend this location to anyone. The customer service and the service I received for my 2019 Grand Cherokee Limited . More

Very nice, professional and service done efficiently with minimal wait. We purchased our Jeep from this dealer and the quality of the service department will keep us coming back. minimal wait. We purchased our Jeep from this dealer and the quality of the service department will keep us coming back. More

My wife and I were ready to go out to do errands , and the low tire pressure screen came on , showing that the left front tire was way below pressure ! Knowing , it was an immediate issue ,we drove direct the low tire pressure screen came on , showing that the left front tire was way below pressure ! Knowing , it was an immediate issue ,we drove directly to the dealership ! A young man greeted us in the service bay area , where we told him of our problem ! He said he would get a Service Advisor to help us ! We normally deal with TJ , however . he must have been off ! Robbie came out and listened to our situation , and said he would have it checked out ! As usual , I received a text on my phone , to inform me , should I have any questions , to just ask . Robbie came over about 10 minutes later , and said there was a screw , too close to the bead and they were going to replace the tire ! We do have a Total Care package , we had purchased with the vehicle , which , I was happy , at this time , we had ! I was concerned that it would be the same size and brand , since the vehicle had the Blacktop Package and was a 19 inch tire . He assured me , it was ! I did check it out , and it was ! It took about an hour and a half but I was extremely pleased with the professionalism and courteous customer service , which , I have come to expect at Larry Miller here in Surprise , and this was not an exception to that ! We came to the Valley in 2014 and have used this dealership , since then . I have been a Plymouth , Dodge and Chrysler owner , since 1995, so the Corporate Brand has proven to be a great experience ! The last dealer, I did business with on the East Coast , I was with from 1995 to the time we came here ! It just is a proven situation , that I stay with a dealer , that gives great Service and Sales Experience ! At the last dealer we purchased 9 vehicles . We have purchased one vehicle since we have been here ,from JC Cohen and would not hesitate to purchase another , from him. TJ has always made sure our service experience was an efficient and timely one ! So I would highly recommend this dealer for both Sales and Service ! More