Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
T.om is an excellent asset to your service business. He cares about his customers, making sure they are well taken care of. I have observed him in his work ethics which are excellent. Tom rates a 5+ star cares about his customers, making sure they are well taken care of. I have observed him in his work ethics which are excellent. Tom rates a 5+ star. Whether we bring in our jeep or ram, we always have the same excellent service. I generally ask for Tom Rodriquez. More
I took my vehicle in for a oil and filter change on I took my vehicle in for a oil and filter change on March 24th . It took about 2 hours to get my vehicle back oil change tire rotation and bath . To I took my vehicle in for a oil and filter change on March 24th . It took about 2 hours to get my vehicle back oil change tire rotation and bath . Took a little longer than expected but still ok , a few days latter I changed the shocks front and rear on the same vehicle . I had to come in from the wheel well to get to the upper bolt on the shock and noticed the oil filter was old and dirty . I contacted the dealer when they wanted me to do a review , with my complaint even sent photos of the filter ! No one ever got back with me I contacted them via the email and text message its been weeks now and decided to do a review . Clearly they did not change the filter so I am suspect if they even changed the oil clearly the filter was not changed . I am upset that no one cared to contact me regards my complaint ! More
Great dealership. Adam was great to work with. This was the 7500 mile service. Purchased service contract, no charge. Would have cost over $100 ifor oil change on diesel! the 7500 mile service. Purchased service contract, no charge. Would have cost over $100 ifor oil change on diesel! More
Kyle Kreuziger is an asset to the service department. He has been knowledgeable, has answered all of my questions, is upfront and to the point. He's the one I ask for when I need service. Thanks Kyle! 😊 has been knowledgeable, has answered all of my questions, is upfront and to the point. He's the one I ask for when I need service. Thanks Kyle! 😊 More
I just wanted to thank Judd for getting a broken windshield washer spray hose fixed for me . I had brought in my vehicle for service today ,and unfortunately the mechanic , who performed the service windshield washer spray hose fixed for me . I had brought in my vehicle for service today ,and unfortunately the mechanic , who performed the service , did not inform my Service Adviser TJ Stream about it , when the vehicle was finished ! I noticed it on the invoice when I got home and called TJ about it ! He apologized and we set up an appointment to have it fixed in a few days ! I then thought of calling Judd Kall , who I had met once when I was in for service . He also apologized and asked if the vehicle could be picked up the next morning , fixed and returned ! I said certainly ! About 15 minutes later, Chris called from the dealership and said he could pick up my SUV in about 15 minutes ! He did and within the hour returned it fixed ! I cannot thank Judd enough for quickly resolving the issue! I purchased the Journey with the help of JC Coen and I would greatly recommend his expertise and Judd for his service department ! More
Worst experience. In 5 hours no work done for an oil change with an appointment. No one cared about my day being wasted. Never go back. change with an appointment. No one cared about my day being wasted. Never go back. More
Very pleasant and kind. Service was great and straight forward with the service. Got my car back in a timely manner. Issue with my vehicle was resolved. Very happy with the service. forward with the service. Got my car back in a timely manner. Issue with my vehicle was resolved. Very happy with the service. More
They Always manage to fit me in, car always leaves better than it arrived! Always takes the time to make sure my vehicles needs are met, and keeps me in the loop on everything so nothing is a shock when it c than it arrived! Always takes the time to make sure my vehicles needs are met, and keeps me in the loop on everything so nothing is a shock when it comes time to hand over the card. I’ve been coming to this dealership for years, give them a chance to do right by you! You won’t find a more solid group of people in this buissness More
Adam Shadley is the best service advisor he always takes care of my vehicles like we are family. My family &I have been with him for at least a decade. care of my vehicles like we are family. My family &I have been with him for at least a decade. More