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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
978 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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978 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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May 18, 2023
Professional, great customer service from the service department keep up the great work it shows department keep up the great work it shows More
by Galawms
Employees Worked With
Other Employees :
Kyle Kreuziger, Shelby Williams, Christian Melendez
April 19, 2023
Worst service person I’ve ever encountered. I will drive a lot further to take my vehicles to another dealership. Tom is impossible to get ahold of, won’t answer his phone and will not call you I will drive a lot further to take my vehicles to another dealership. Tom is impossible to get ahold of, won’t answer his phone and will not call you back. When I walked Into the dealership he was sitting at his desk playing on his phone. I called his desk and he didn’t even bother to look at the phone. Larry Miller is losing business with this guy. More
by Big pine Joe
Employees Worked With
April 15, 2023
The 2016 Jeep Patriot that I bought looked new, low mileage. I have had a problem with squeaky brakes, Service dept wouldn't fix! Now there is a problem with the transmission,the Jeep jerks and I tho mileage. I have had a problem with squeaky brakes, Service dept wouldn't fix! Now there is a problem with the transmission,the Jeep jerks and I thought it was that the Jeep needed a tuneup, I put several gas treatments to clean the carburetor and injectors, didn't help! I tried to check the transmission fluid but there wasn't a dip stick to use! This Jeep has problems! More
by mccleerypatricia7
March 28, 2023
Service dept will try to rip you off. Brought my 2018 jlu in because the start stop wasn't working. Quoted me 700 to replace the aux battery. I declined. Purchased the aux battery from au Brought my 2018 jlu in because the start stop wasn't working. Quoted me 700 to replace the aux battery. I declined. Purchased the aux battery from auto zone while installing new battery found the original receipt attached to the old battery showing it wasn't even 10 months old. So I had it tested and there was nothing wrong with the battery. And still waiting for my dent to be repaired which they were soposed to schedule. I cant believe they were going to try to charge me 700 for changing a battery that didn't need to be changed. I changed the battery regardless and my start stop still doesn't work More
by Phillpry33
Employees Worked With
Kyle Kreuziger
March 15, 2023
I have purchased two cars from this dealer and all my service goes through Mr. Rodriguez. I appreciate his honesty and professionalism every time I get service done. Thank you Tom. service goes through Mr. Rodriguez. I appreciate his honesty and professionalism every time I get service done. Thank you Tom. More
by jss1082
Employees Worked With
March 01, 2023
Tried to set up appointment to get the radio repaired or replaced. I was told they are to busy busy so I asked when can I get an appointment and I was told “ you have to drop your car off and leave it” unti replaced. I was told they are to busy busy so I asked when can I get an appointment and I was told “ you have to drop your car off and leave it” until they can fit it in. More
by Jerry.ranieri
Employees Worked With
Receptionist who answers the phone in the service department
February 28, 2023
I took my car into Larry H Miller a little bit ago to get an alignment on my vehicle and despite it not being a dodge, Christian did a good job in ensuring that my vehicle was done fast and correct. Always w an alignment on my vehicle and despite it not being a dodge, Christian did a good job in ensuring that my vehicle was done fast and correct. Always will go to Christian as his customer service is very good and always goes the extra mile. More
by Sebastian Dauod
Employees Worked With
Christian Melendez
December 13, 2022
Christian is attentive and thorough and always makes you feel welcome and valued as a customer. He is an asset to Larry Miller and I’ll certainly return there for my service work on my Jeep Grand Wagoneer. feel welcome and valued as a customer. He is an asset to Larry Miller and I’ll certainly return there for my service work on my Jeep Grand Wagoneer. Keep up the good work, Christian! More
by steveinaz
Employees Worked With
Christian Melendez
December 09, 2022
Michael Queen is shady he tried to make me spend $1,300. 00 more than I had to spend to fix my car, he lies about repairs needed. Thank god I have mechanic friends to guide me. That's the only reason I didn' 00 more than I had to spend to fix my car, he lies about repairs needed. Thank god I have mechanic friends to guide me. That's the only reason I didn't get taken. Michael should not be working there I hope he has not ripped anyone else off. If you deal with anyone over there use Tom he helped me get my car going, super good guy. More
by kosteelponies19
