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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
977 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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977 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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January 06, 2024
Honestly, my recent experience was not the best. The assigned service advisor, was not present throughout my interaction with the service department. With that being said, another service provider t The assigned service advisor, was not present throughout my interaction with the service department. With that being said, another service provider took over my appointment which allowed me to handle maintenance on my vehicle. That same service advisor was also the one to return my keys after service. The advisor that was present should be credited with the service that was provided. My car was there over night which was expected and was completed the next day. More
by GhostSpeed
Employees Worked With
January 06, 2024
Purchased a 2020 ram 1500 in 2020 very satisfied with everything. Have since traded in for a 3500 elsewhere. Took my 3500 in for a repair and waited 2 days for an entire inspection. Had the repair done w everything. Have since traded in for a 3500 elsewhere. Took my 3500 in for a repair and waited 2 days for an entire inspection. Had the repair done with no problems. My issue is, petty as it may be, my truck wasn't washed. I see all of the other vehicles come through the wash bay then hand dried. My 1500 that was purchased there was always clean when I picked it up but the 3500 I purchased elsewhere wasn't. Coincidence? More
by markclay001
Employees Worked With
January 04, 2024
There was no estimate of work provided in advance. The truck was basically finished in one day but sat overnight to be released. It was unclear if the requested repair to the trailer plug was complete The truck was basically finished in one day but sat overnight to be released. It was unclear if the requested repair to the trailer plug was completed. Also, truck wasnt cleaned as other dealers will do after service. Between my jeep wrangler and my Ram diesel, I'm here often yet continually disappointed and annoyed with required maintenance. Whenever possible, go to another service provider. More
by BR
Employees Worked With
Nick
January 04, 2024
The guys and service they provide are outstanding and professional. I would recommend this team to anyone professional. I would recommend this team to anyone More
by myfitness1
Employees Worked With
Other Employees :
Jacob Rohde, Kyle Kreuziger, Christian Melendez
January 04, 2024
I have perched 6 vehicles from the dealerships since they've opened in surprise. Always treated me nice and fairly super friendly. Naljable of the vehicles warranty department is awesome. I just broug they've opened in surprise. Always treated me nice and fairly super friendly. Naljable of the vehicles warranty department is awesome. I just brought my 2022 Dodge truck in. Because it didn't start. Put a brand new battery in it. out the door in the 2 hours. More
by Kristensen.jon
Employees Worked With
January 03, 2024
Good service … but was not able to correct all of the issues with my vehicle. issues with my vehicle. More
by Sporty563
January 03, 2024
I took my 2023 Dodge Challenger Scat Pack in for an oil change. The oil change went well. There were two other issues that needed attention. When trying to schedule an appointment I was told I would need t change. The oil change went well. There were two other issues that needed attention. When trying to schedule an appointment I was told I would need to leave my car for up to two days to run diagnostics. My car is a daily driver. There was no offer of a loaner. It doesn’t take two days to run diagnostics. This will be my one and only Dodge. More
by Copipd
Employees Worked With
December 31, 2023
The person taking care of my car and me was too distracted as i tried to ask about some other car issues. He was more worried about my checkin than my issues. He asked if i wanted a free car wash i distracted as i tried to ask about some other car issues. He was more worried about my checkin than my issues. He asked if i wanted a free car wash i said yes but when i got my car back the drivers window was very smeared that i could not see driving back home with the sun glaring on it. Also my paperwork i felt was missing the numbers for things like the tread on my tires. More
by pamrampenthal
Employees Worked With
