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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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January 09, 2024
Customer service is very good. Ivan was in charge of taking care of Jeffy Jeep today and I appreciate him taking good care of us. Ivan was in charge of taking care of Jeffy Jeep today and I appreciate him taking good care of us. More
by Darla
Employees Worked With
Ivan, Kyle Kreuziger
January 09, 2024
Professional people, reliable, Organize, great deals, I love coming to get my services here and talk to the advisor love coming to get my services here and talk to the advisor More
by csanchez77795
January 08, 2024
Took vehicle in for Covered Warranty Repair. I had to contact Kyle to updates. Communication was poor. He did not keep me informed unless I reached out. We ended up being without the vehicle for I had to contact Kyle to updates. Communication was poor. He did not keep me informed unless I reached out. We ended up being without the vehicle for 15 days. I feel that it could have been a shorter period if he communicated better. More
by LV
Employees Worked With
Kyle Kreuziger
January 06, 2024
Honestly, my recent experience was not the best. The assigned service advisor, was not present throughout my interaction with the service department. With that being said, another service provider t The assigned service advisor, was not present throughout my interaction with the service department. With that being said, another service provider took over my appointment which allowed me to handle maintenance on my vehicle. That same service advisor was also the one to return my keys after service. The advisor that was present should be credited with the service that was provided. My car was there over night which was expected and was completed the next day. More
by GhostSpeed
Employees Worked With
Tom Rodriguez
January 06, 2024
Purchased a 2020 ram 1500 in 2020 very satisfied with everything. Have since traded in for a 3500 elsewhere. Took my 3500 in for a repair and waited 2 days for an entire inspection. Had the repair done w everything. Have since traded in for a 3500 elsewhere. Took my 3500 in for a repair and waited 2 days for an entire inspection. Had the repair done with no problems. My issue is, petty as it may be, my truck wasn't washed. I see all of the other vehicles come through the wash bay then hand dried. My 1500 that was purchased there was always clean when I picked it up but the 3500 I purchased elsewhere wasn't. Coincidence? More
by markclay001
Employees Worked With
Tom Rodriguez
January 04, 2024
I have perched 6 vehicles from the dealerships since they've opened in surprise. Always treated me nice and fairly super friendly. Naljable of the vehicles warranty department is awesome. I just broug they've opened in surprise. Always treated me nice and fairly super friendly. Naljable of the vehicles warranty department is awesome. I just brought my 2022 Dodge truck in. Because it didn't start. Put a brand new battery in it. out the door in the 2 hours. More
by Kristensen.jon
Employees Worked With
Tom Rodriguez
January 04, 2024
There was no estimate of work provided in advance. The truck was basically finished in one day but sat overnight to be released. It was unclear if the requested repair to the trailer plug was complete The truck was basically finished in one day but sat overnight to be released. It was unclear if the requested repair to the trailer plug was completed. Also, truck wasnt cleaned as other dealers will do after service. Between my jeep wrangler and my Ram diesel, I'm here often yet continually disappointed and annoyed with required maintenance. Whenever possible, go to another service provider. More
by BR
Employees Worked With
Nick
January 04, 2024
The guys and service they provide are outstanding and professional. I would recommend this team to anyone professional. I would recommend this team to anyone More
by myfitness1
Employees Worked With
Other Employees :
Jacob Rohde, Tom Rodriguez, Steve Jaichner, Kyle Kreuziger, Christian Melendez
