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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
977 Reviews

977 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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January 14, 2024

Christian in service made things smooth and had great communication. Couldn't be happier with how I was treated More

by Raymond Garcia II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Melendez
January 13, 2024

Gordon Smith checked my jeep motor and found a loose wire did not need parts More

by Slwaggoner15332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith service
January 13, 2024

TJ in service as a service writer coordinated everything well and enlisted the help of Jeramy as a technician….we have worked with the dealership for years and the relationship continues to improve from wha More

by daleT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramy (tech)
January 13, 2024

Dealer has been good to me up until recently. I took my truck in for service. I don’t have my truck washed ever, due to a ceramic coating on my paint. The dealer unfortunately washed my truck and More

by James.w.hayes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kreuziger
Feb 01, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, James. We are sorry to hear that your visit to our dealership did not meet your expectations. We value your feedback and take all comments seriously. It is our goal to provide all customers with exceptional service and we are disappointed to hear that we fell short in your case. We would like to hear more about your experience so that we can work to resolve any outstanding issues. Please feel free to reach out at any time, I look forward to hearing from you. - Jesus Garate, General Manager, (623) 537-5000

January 12, 2024

Very pleased with this visit to service department to have recall work completed. Nick was very helpful. More

by ChrisG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
January 09, 2024

Professional people, reliable, Organize, great deals, I love coming to get my services here and talk to the advisor More

by csanchez77795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Melendez
January 09, 2024

There were some issues in the beginning replacing a mirror that malfunctioned and was denied by my warranty company. Totally covered under our extended warranty. My Service Adviser stayed on top of th More

by candyburrows17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolas in The Service Dept
January 09, 2024

Customer service is very good. Ivan was in charge of taking care of Jeffy Jeep today and I appreciate him taking good care of us. More

by Darla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan, Kyle Kreuziger
January 08, 2024

Took vehicle in for Covered Warranty Repair. I had to contact Kyle to updates. Communication was poor. He did not keep me informed unless I reached out. We ended up being without the vehicle for More

by LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
January 06, 2024

Staff was courteous and provided good communication during service and completed in a reasonable timeframe. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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