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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews
Call Service Center (480) 537-5000

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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January 20, 2024

Troy had excellent communication and superb customer service! Everything was completed in a timely manner. More

by Styles_816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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January 20, 2024

excellent servise Tom Rodriguez explained everything in a way that could be understood making it easy fro me Thank you Tom More

by ghudso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
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January 20, 2024

I've asked them every single time to replace the window sticker after the oil change, and it's simply thrown in the center console. The other annoyance is asking them to keep my tires between 53 & 55 psi, More

by jethompson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown who did the work
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Feb 02, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

I am sorry to hear that your visit to our dealership did not meet your expectations. We value your feedback and take all comments seriously. It is our goal to provide all customers with exceptional service, and we are disappointed to hear that we fell short in your case. I would like to hear more about your experience so that we can work to resolve any outstanding issues. Please feel free to reach out at any time. - Jesus Garate, General Manager, (623) 537-5000

January 20, 2024

Everyone did a great job Kyle and mike take care of my needs when ever I call thank you guys More

by JwesternFL67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kreuziger
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January 18, 2024

The estimated cost was way short of what it really cost. Highly disappointed. I will not return or recommend this dealership. I also own a VW Passat and take it to Linders VW in on Bell I always get an accu More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
Report | Print
Jan 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

John, I'm sorry to hear that your service experience did not meet your expectations regarding the estimated cost. Transparency is crucial to us, and we strive to provide accurate quotes to our customers. I'm here to review the details of your service and ensure that all charges are clearly communicated and justified. Please reach out to me directly so we can address any discrepancies and restore your confidence in our pricing practices. - Jesus Garate, General Manager, (623) 537-5000

January 18, 2024

Fast knowledgeable services with clean, spacious waiting area and facilities. I would recommend RAM truck owners to go there for service. More

by m.lamothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jaichner
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January 18, 2024

I’ve been using this dealership for 7 years now, they on a regular basis exceed my expectations. More

by carlmaddux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carlson
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January 17, 2024

Been a customer for years. All in all have had a very positive relationship. My experience has been service only. Advisors and worked performed has been satisfactory. More

by Youngergpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
Report | Print
January 17, 2024

Good dealer. Lube guy needs to wipe off oil that is spilt and hand prints on the hood. More

by markrvinwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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January 17, 2024

Making the appointment was easy, check-in went well and they took care of the issue. More

by brett7330
Recommend Dealer
Yes
Employees Worked With
David
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