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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
977 Reviews
Call Service Center (480) 537-5000

977 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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January 18, 2024

The estimated cost was way short of what it really cost. Highly disappointed. I will not return or recommend this dealership. I also own a VW Passat and take it to Linders VW in on Bell I always get an accu More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

John, I'm sorry to hear that your service experience did not meet your expectations regarding the estimated cost. Transparency is crucial to us, and we strive to provide accurate quotes to our customers. I'm here to review the details of your service and ensure that all charges are clearly communicated and justified. Please reach out to me directly so we can address any discrepancies and restore your confidence in our pricing practices. - Jesus Garate, General Manager, (623) 537-5000

January 18, 2024

Fast knowledgeable services with clean, spacious waiting area and facilities. I would recommend RAM truck owners to go there for service. More

by m.lamothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jaichner
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January 18, 2024

I’ve been using this dealership for 7 years now, they on a regular basis exceed my expectations. More

by carlmaddux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carlson
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January 17, 2024

Been a customer for years. All in all have had a very positive relationship. My experience has been service only. Advisors and worked performed has been satisfactory. More

by Youngergpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Good dealer. Lube guy needs to wipe off oil that is spilt and hand prints on the hood. More

by markrvinwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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January 17, 2024

Making the appointment was easy, check-in went well and they took care of the issue. More

by brett7330
Recommend Dealer
Yes
Employees Worked With
David
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January 17, 2024

Kyle is my extraordinary service advisor for years. He’s the best of the best. Kudos to the unseen maintenance hands on vehicle technicians, they do it right. More

by lawrence.noga@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kreuziger
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January 17, 2024

Alejandro was very professional and kept me informed. My truck was done in a timely manner. More

by scd5612
Recommend Dealer
Yes
Employees Worked With
Alejandro
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January 17, 2024

Excellent service. Nick was extremely professional and attentive. Vehicle was fixed in a timely manner. More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Sattler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kreuziger
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January 14, 2024

Great professional service. From the moment I arrived I was greeted by friendly staff. The service was quick and done to my satisfaction. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger, Christian Melendez
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