Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
977 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
977 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Sort by
April 03, 2024
We had excellent service on our Jeep Cherokee. Everyone was very professional and communication was clear as to what our Jeep needed in the way of repair. The only thing I was disappointed in was Everyone was very professional and communication was clear as to what our Jeep needed in the way of repair. The only thing I was disappointed in was how filthy the dashboard was left on the passenger side. They replaced the cabin filter but left the dash covered in dirt and greasy fingerprints. A real mess! I had to wash it off with a cloth and cleaner. I know this seems picky but it was pretty bad. I think the guys got in a hurry! I hope everything else was not rushed… but we will come back. Nice customer service! More
by cyjt5297
Employees Worked With
Christian Melendez
April 03, 2024
Prompt service meeting promised completion time. Friendly and professional service advisors. Quality service performed. Clean service area. Friendly and professional service advisors. Quality service performed. Clean service area. More
by az3reed
April 02, 2024
Great communication Tj is awesome to work with and all the other service writers. Great team work the other service writers. Great team work More
by joehodge777
April 02, 2024
Excellent service from beginning to end. Representative Nicholas was knowledgeable and helpful. I could not have been more pleased. Representative Nicholas was knowledgeable and helpful. I could not have been more pleased. More
by Tom
Employees Worked With
April 01, 2024
Had Dodge towed to dealer due to electrical problem. Stoped off Tuesday nite and done Thursday. Got new battery and did some upgrades. Stoped off Tuesday nite and done Thursday. Got new battery and did some upgrades. More
by Dean
Employees Worked With
April 01, 2024
One of the worst appointments I’ve ever experienced by a mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they had my car for two full days and didn’t touch it! But gave me a $3000 estimate! Complete lack of integrity. No phone calls to keep us abreast with what was going on…I had to call at 4:30 on second day to try to get a progress report. I did finally speak with a service mgr who seemed to be a quality guy with real interest in my experience!!! Over all, beside him, the entire experience was shameful!! More
by Bob
