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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews
Call Service Center (480) 537-5000

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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April 11, 2024

Great Service. I came in for an oil change and the multipoint inspection recommended that the tires were low. Got a great deal on the tires. All the staff who works More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Melendez
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April 11, 2024

Great job and fast love it I will recommend it to anyone service crew rock More

by patronharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 10, 2024

Nick said when he’d try to have it done and met that. Honest repair without extra surprises. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
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April 09, 2024

TJ provided excellent help and assistance with servicing our Pacifica. His communication skills and expertise are outstanding. TJ as well as the entire Larry Miller team are customer service focused and wil More

by Drallan52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2024

Very impressed with the individual service I received. Would highly recommend this dealer to friends and family. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carlson
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April 07, 2024

Service was terrible! Paid over $1400 for my truck to be fixed. Got home with it and it was leaking oil all over my driveway. That was suppose to be fixed from the timing More

by Kimber millard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ Stream
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Marcell
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May 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for bringing this to my attention. I would appreciate the chance to speak with you about your service experience. If we have not connected by the time you find this response, please contact me directly. I look forward to resolving this together. - Jesus Garate, General Manager, (623) 537-5000

April 05, 2024

Always Friendly and efficient with our Jeep…Thanks for welcoming our Dog Black too…see ya soon More

by debbieharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
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April 05, 2024

A very pleasant experience getting my oil changed and my tires rotated on my 2021 Jeep Wrangler Rubicon. More

by culery1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rohde, Gregory Rodriguez, Christian Melendez
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April 05, 2024

This service department is the best! We own 2 jeeps and exclusively use this one. More

by Fredcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
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April 05, 2024

Awful service I keep calling regarding some issues I’m having with a brand new car I bought at this dealer and they keep sending me to voicemail More

by esparza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Bustillos
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Thank you for reaching out. It is unfortunate to hear that you could not get in contact with our service team. I would appreciate the chance to learn more about your experience calling our dealership so that I can ensure we are continually working to improve our customer service. If we have not connected by the time that you find this response, please reach out to me directly. I hope to straighten this out with you as soon as possible! - Jesus Garate, General Manager, (623) 537-5000

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