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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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April 17, 2024

Very helpful with the oil change. .answered all my questions, washed the car and did everything in a timely manner More

by judyrundquist99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Service representative Troy was very helpful and the service was completed quickly and included a wash More

by Maury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
April 16, 2024

The guys at Larry H. Miller took car of me and made sure our jeep was ready to go for our upcoming trip. More

by josemunoz77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
April 15, 2024

Tyler Sheedy was very professional and courteous and, he gave me regular updates by phone More

by Freylisa1744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Sheedy
April 12, 2024

My service advisor, TJ, and service manager, Michael, treated me with respect. They handled my concern with understanding and made sure I was taken care of at every step along the way. Great job and grea More

by strhodes34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Tom Rodriguez has assisted me for years and always does what he can to help along with quoting me accurate completion date/time More

by BaconLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
April 12, 2024

When I was told it would be one hour to one hour and fifteen minutes I was fine. When it got to be two hours I was extremely pissed off. There are a lot of other places to go for an oil change!!! More

by ajr1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Sheedy
May 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

It's unfortunate to hear that your service experience took longer than expected. We try our hardest each day to provide a quick and easy visit for all our customers. Please feel free to contact me so we can discuss your concerns in more detail. I look forward to straightening this out with you. - Jesus Garate, General Manager, (623) 537-5000

April 12, 2024

I had Nick Marcell as my Service Advisor today and his customer service was excellent! He was courteous and professional during the whole process from dropping off and picking up my vehicle. More

by Ram1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Marcell
April 12, 2024

Great service other than it took over a week. Had to order some parts. But they got all the issues taken care of. Tom R was my service person. All were pleasant to deal with in ncluding the shutt More

by Bonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodriguez
April 12, 2024

We were called in for a recall repair- two hours after we brought our car in they came to the waiting area to tell us that they don’t have all the parts. Help me understand? More

by Rob
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
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