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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
975 Reviews
Call Service Center (480) 537-5000

975 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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May 22, 2024

Troy Clarkson helped me set up my service just the way I wanted it. Very helpful and courteous, and I felt went the extra mile. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Clarkson
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May 21, 2024

Have used this dealer for all the servace work on my 2017 1500 and have had very good service and would recommend them. More

by jwryan113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kreuziger
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May 21, 2024

Very quick and efficient job, good communication throughout the service, friendly service providers. Price was ok. More

by Banaaaanaaaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service, 5 stars
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May 20, 2024

The waiting area is very clean and comfortable. They have complimentary bottled water and coffee. The show room is also nice and clean. More

by BATHON88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024

Service department was horrible. Scheduled two different simple services and both took over two hours. Not one time did anyone offer me a water. One I was beginning to purchase the v More

by chrismellor99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Kreuziger
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May 22, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Chris, I appreciate you taking the time to leave your feedback. I am sorry to hear that you had to wait longer than anticipated and that our communication fell short of your expectations. We are committed to providing exceptional service to all customers and would like to make things right. Please reach out to me directly to discuss your visit. I look forward to hearing from you! - Jesus Garate, General Manager, (623) 537-5000

May 19, 2024

Dropped vehicle off for service. Picked vehicle up within a reasonable time frame. Quick and friendly. More

by Davis x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Alejandro was the gentleman that I interfaced with today. I had a beautiful encounter and happy with the service. More

by ninalmcclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro helped me and checked my car from start to end of job
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May 17, 2024

Really nice facility and excellent staff. I would recommend to a friend. TJ did and excellent job with my request. More

by mel41807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Christian, My Service Advisor was great. My only complaint was that I received email coupons. When I scheduled my service the Service Department did not seem to be aware or familiar with th More

by glhoskins1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
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May 17, 2024

Service center was excellent! Finished recall work within time stated. The entire staff was welcoming even though we just walked past them to the waiting area. More

by felderb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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