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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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June 19, 2024
Professional services, friendly staff with a variety of services and resources. Recommended to, all west side folks services and resources. Recommended to, all west side folks More
by stevekelley71
Employees Worked With
Other Employees :
Tom Rodriguez, Kyle Kreuziger, Christian Melendez
June 15, 2024
Our service Advisor Sean Clarke took excellent care of our vehicle when we brought it in for routine service. He thoroughly explained the process and kept us informed along the way! our vehicle when we brought it in for routine service. He thoroughly explained the process and kept us informed along the way! More
by ruthlalogonzalez
Employees Worked With
June 15, 2024
Always have a great experience with their service! I trust their inspections and recommendations as they provide photos and explanations. Scheduling is easy online or by phone. Everyone is quick to he I trust their inspections and recommendations as they provide photos and explanations. Scheduling is easy online or by phone. Everyone is quick to help in person. Keep up the good work👍 More
by kro.redbird2
Employees Worked With
Tyler, Kyle Kreuziger
June 15, 2024
Made an appointment a day before, showed up for the appointment to be told the person the appointment was under was not there, and they were several days backed up. (Whats the point of making an appoin appointment to be told the person the appointment was under was not there, and they were several days backed up. (Whats the point of making an appointment?) Then was called hours later to be told they didn't know where my vehicle was. After an hour of arguing with them and the tow company, Chrysler selected, they found my vehicle on their lot. It took 7 days for the vehicle to be fixed. Apparently caused by an aftermarket security system installed by Chrysler. So even though the vehicle was 6 months old and still under warranty I was never offered a loaner or rental car or anything costing me hundreds in missed work and Lyft rides, so overall not a pleasant experience. More
by Lancerimesm
Employees Worked With
June 14, 2024
Jesse is the only person I seek out when needing assistance. Will only work with Larry Miller Chrysler Jeep Dodge Ram Surprise for my vehicle purchases and maintenance. Long and loyal customer. assistance. Will only work with Larry Miller Chrysler Jeep Dodge Ram Surprise for my vehicle purchases and maintenance. Long and loyal customer. More
by laurah
Employees Worked With
Jesse Alvarez Jr, Christian Melendez, Jesus Alvarez Jr
June 13, 2024
I recently had my Jeep Gladiator serviced at Larry H. Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated outstanding communication skills, keeping me informed throughout the entire process, especially during a part shortage that extended the service time to two months. Despite the delay, the dealership ensured I was never without a vehicle by graciously providing loaners and making accommodations to keep me on the road. This level of customer care is rare and highly appreciated. The entire team, including service manager Mike Queen, was always polite, respectful, and attentive to my concerns. Having previously dealt with another dealership where I did not receive the same level of service, respect, or kindness, the contrast was stark. The professionalism and customer-first attitude at Larry H. Miller Surprise have earned my trust and loyalty. There’s no other place I’ll be going in the future for my Jeep needs. Thank you, TJ, Mike Queen, and the entire team at Larry H. Miller Surprise, for taking such great care of your customers. You have my highest recommendation! More
by MarshallDines
