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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
981 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
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July 19, 2024
Kyle K. as always provides a wonderful service experience as well as a shout out to the technicians behind the scenes who perform the service. as always provides a wonderful service experience as well as a shout out to the technicians behind the scenes who perform the service. More
by lawrence.noga@gmail.com
July 19, 2024
Easy to make appointments. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. More
by MAGA
Employees Worked With
Other Employees :
Cannot remember all the many other contacts I've had but all were helpful , Tom Rodriguez, Kyle Kreuziger, Christian Melendez
July 19, 2024
Went to this dealership for a repair that should have took two weeks at most a major part of that delay was out of their control which I completely understand. That delay was awaiting the parts from Mop took two weeks at most a major part of that delay was out of their control which I completely understand. That delay was awaiting the parts from Mopar. My vehicle was there for a little over a month. Updates were very minimal every time I called to get an update service tech seemed annoyed instead of providing some type of customer service or getting to the bottom of things. With all this being said I understand I'm not the only customer but when my vehicle is a necessity due to work and family updates would be appreciated instead of me calling or even stopping by to see what's going on. The only person that went out of their way to give me updates was one of the salesman Craig F. Craig definitely provides great customer service, and excellent at his job as goes above and beyond for all customers for this dealership. I was not provided anything for the delay or lack of updates/vagueness. Most likely will not return for this dealership for any major repairs just basic routine stuff definitely will pick alternative service tech hopefully one that provides better service or gets to the bottom of things i.e. calling Mopar seeing what delay is on part/expediting part delay, and providing updates (communication) instead of me having to bug for answers/results/vehicle progress. I can almost guarantee if I did not call I would have recieved my vehicle a couple days later than if I had not called. More
by 2016chally
Employees Worked With
Craig Finky, Tom Rodriguez
July 06, 2024
Exceeded my expectations. Diagnosis was quick and repairs were done in a timely manner. Tyler went above and beyond and provided top notch customer service. Diagnosis was quick and repairs were done in a timely manner. Tyler went above and beyond and provided top notch customer service. More
by Goodbrothersac
Employees Worked With
Tyler
June 24, 2024
Recently did business and serviced my daughter's SUV at this dealership. Wonderful people and very friendly. this dealership. Wonderful people and very friendly. More
by Susan G
Employees Worked With
Other Employees :
Steve Jaichner, Tyler Moosman, Travis Georgens
June 22, 2024
The shop was professional, easy to work with, and got my truck done quickly. They provided suggestions on what services needed attention, what could wait, and what was more pressing of an issue. truck done quickly. They provided suggestions on what services needed attention, what could wait, and what was more pressing of an issue. More
by Cade
Employees Worked With
Troy, Christian Melendez
