Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Surprise, AZ
825 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
825 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center
Sort by
April 02, 2024
Excellent service from beginning to end. Representative Nicholas was knowledgeable and helpful. I could not have been more pleased. Representative Nicholas was knowledgeable and helpful. I could not have been more pleased. More
by Tom
Employees Worked With
Helpful April 02, 2024
Very good service and great customer service I recommended to anyone. And service was fast recommended to anyone. And service was fast More
by Javier
Employees Worked With
April 01, 2024
One of the worst appointments I’ve ever experienced by a mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they mechanic/car dealership!! The only one that would compare was last years visit at the same dealership!! After making an appointment in advance, they had my car for two full days and didn’t touch it! But gave me a $3000 estimate! Complete lack of integrity. No phone calls to keep us abreast with what was going on…I had to call at 4:30 on second day to try to get a progress report. I did finally speak with a service mgr who seemed to be a quality guy with real interest in my experience!!! Over all, beside him, the entire experience was shameful!! More
by Bob
April 01, 2024
One of the worst service departments. Come in for a recall, they did an inspection and claim I needed an alignment even though I just did one a week prior. They didn’t even tell me that t Come in for a recall, they did an inspection and claim I needed an alignment even though I just did one a week prior. They didn’t even tell me that they was closing early or keeping my vehicle over the weekend. If you’re dropping a vehicle off for service, you may want to actually sit and wait so they fix it in a timely fashion. More
by s.t.allen88
Employees Worked With
N/A
April 01, 2024
Had Dodge towed to dealer due to electrical problem. Stoped off Tuesday nite and done Thursday. Got new battery and did some upgrades. Stoped off Tuesday nite and done Thursday. Got new battery and did some upgrades. More
by Dean
Employees Worked With
March 31, 2024
Should not take 7 hour to change oil and flush radiator need more service techs need more service techs More
by rlugo5455
Employees Worked With
March 31, 2024
Service advisor tell you one price and at check out the price is $40 more price is $40 more More
by rlugo5455
Employees Worked With
March 30, 2024
Larry Miller Jeep was very quick with our oil change and updating the entertainment center in our Jeep Cherokee. TJ Stream was our service rep and he was most courteous and professional. updating the entertainment center in our Jeep Cherokee. TJ Stream was our service rep and he was most courteous and professional. More
by Annie
Employees Worked With
