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Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

Surprise, AZ

4.4
981 Reviews

981 Reviews of Larry H. Miller Chrysler Jeep Dodge Ram Surprise - Service Center

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July 25, 2024

I’m disappointed in the service department after my vehicle was serviced today. I brought my truck in for an oil change and tire rotation. They rotated my tires but failed to adjust the air pressure to More

by Jhughes3244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jul 31, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello there, thank you for bringing this to my attention. Our team strives to provide thorough and transparent service, and I am disappointed to hear that we fell short. I’d appreciate the chance to learn more about your experience, so I can ensure that everything was handled properly. Please give me a call at your earliest convenience and we can get to the bottom of this together. Thank you for your time. - Jesus Garate, General Manager, (623) 537-5000

July 24, 2024

Awesome! I showed up with no appointment and a dead battery, turned out to be 2 dead batteries. Sean got me in and I let him know it was urgent that it be rea More

by wendyzab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

No reservation No problem Don’t like being told how many words to use For this survey Dealership good Survey not so More

by Scotteboyd56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 22, 2024

This visit was right on time and I was kept up to date on what was going on with my jeep. More

by Bethany.moehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 21, 2024

Things went fine. Pretty much according to plan. I thought my service advisor did a fine job. Seem to take a little longer than I expected. no other comments. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kreuziger
July 21, 2024

Sean in service took great care of me and made everything smooth. Great experience all around. More

by Raymond Garcia II
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Queen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

This establishment has a very quick and fast service when I came to get my oil change. More

by mlizette22
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2024

Good but not happy that my oil change expired. I thought that was very wrong and unprofessional More

by lovejoe91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis finance department. Top notch very professional
July 20, 2024

Great experience. Troy was amazing with communication and also wonderful customer service on the phone. More

by hammr15
Recommend Dealer
Yes
Employees Worked With
Troy Carlson
July 19, 2024

Even with an appointment, wait time was about 45-minutes longer than the 1.5 hours estimated for an oil change. Link to follow my vehicle’s progress was never updated. More

by theologicalworm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Melendez
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