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Larry H. Miller Chrysler Jeep Dodge Ram Surprise

Surprise, AZ

4.5
2,005 Reviews
Larry H. Miller Chrysler Jeep Dodge Ram Surprise is a new and used car dealership offering a full lineup of Chrysler, Dodge, Jeep, and RAM vehicles serving customers in the Avondale, Goodyear, Buckeye, Waddell, El Mirage, Glendale, Peoria, and the greater Phoenix area. Our vehicle service department is a top choice for oil changes, brake repair, tires, and car maintenance for both small and large vehicles. We have a big selection of genuine Chrysler, Dodge, Jeep, and RAM parts and accessories. Visit our website for Chrysler, Dodge, Jeep, and RAM incentives and to search our large selection of cars, trucks, and SUVs.
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13165 N Autoshow Ave

Surprise, AZ

85388

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Showing 2,005 reviews

September 28, 2024

TJ is always great at communicating the status of repairs and is patient in answering any questions I have about the process. More

by Steve T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Started at time of appointment and done about 45 minutes later. Good price on oil change plan More

by cvdodd59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

We like Larry H Miller surprise service department because they are always friendly and knowledgeable More

by 2bthomas0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

I had the best experience working with Craig Finkey and Jason Hilton at Larry Miller Jeep in Surprise. They were both extremely attentive to my needs, providing exceptional customer service from start to f More

by tracy.gordon04
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Jason Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig, Steve Jaichner
September 25, 2024

Absolutely ATROCIOUS service again. Have been waiting months on a replacement radio because mine haas completely delaminated. Received a call 2 weeks ago letting me know I needed to sch More

by tat2d_rn
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Rodriguez
Sep 29, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

Hello, we are truly sorry to hear about the issues you've been experiencing with your vehicle and our level of communication, and we appreciate you bringing this to our attention. This is not how we want our guest's experience to be and we apologize for the inconvenience you've faced. Your satisfaction is important to us, and we're committed to making things right. We will be reaching out shortly so we can investigate and resolve the issues you've mentioned. Thank you and have a great day!

September 25, 2024

TJ was awesome. I wasn’t happy that I got the truck back covered in water spots after spending over 2 hours detailing it Sunday. Truck was spotless when I dropped it More

by Alglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Friendly and helpful bought my Gladiator 2023 and absolutely love it! Serviced my Jeep 2 days ago with excellent customer service. More

by Raydee2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Rodriguez, Kyle Kreuziger
September 23, 2024

Alejandro was an excellent service advisor! Professional and great personality! He answered all my questions and made my experience hassle free. Thank you! More

by Tetristate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Castro
September 23, 2024

polite However, wanted to replace 1400$ tires at my expense. A warn pitman arm was the issue with a certified used vehicle covered under Chryslers warranty. The vehicle still isnt safe to drive More

by frmr.jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 02, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Surprise responded

We appreciate you taking the time to leave your feedback. We are sorry to hear that you had issues with the tires. We are committed to providing exceptional service to all customers. We will be reaching out shortly to discuss your recent visit. Thank you and have a great day.

September 22, 2024

Great service, great people great all around, I will be bringing back my truck to that location More

by erosfrank63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stream
5.0
This rating includes all reviews, with more weight given to recent reviews.
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